Recent Posts

Camp Fire Recovery

11/20/2018 (Permalink)

Storm Damage Camp Fire Recovery In a SBFD photo, mud and debris fill the Olive Mill Road underpass on U.S. 101 from flooding on Montecito Creek in Montecito, CA. Jan 9, 2018

While California continues it's rescue efforts of the hundreds of missing from the most deadly and destructive fire in the state's history, a new menace is emergi: debris flow. Rain is coming to the northern California region as soon as tomorrow morning, and the fires have primed the soil for another disaster that can claim yet more lives.

This is a lesson that California has learned less than a year ago in the coastal town of Montecito. Last December, the Thomas Fire burned through the hills right up to the edge of town. Only 7 homes were lost in the fire, but only a month later the scorched hills outside of town let loose a storm-driven debris flow that enveloped the town, killing 21.

Mudslide Warning in California

The problem is a fundamental change to the soil itself. When a wildfire burns vegetation, it releases organic compounds. The soil, which normally absorbs water, is turned hydrophobic due to the organic compounds. You can pour a bottle of water on this burned soil and it’ll bead right off, as if the dirt were polished marble. The water will pool up and sit there, and it can take more than an hour for it to penetrate fire-scorched soil.

Problem number two: vegetation anchors the soil. When fire burns it away, the soil loosens. Without it, sediment has nothing to hold it in place. 

Now hydrologists and meteorologists are keeping a close eye on communities that butt up against these latest fires, where the conditions are set for catastrophic debris flows when the rain comes. The debris flow can carry boulders and trees along with mud, making it more dangerous than a regular flood or a dry landslide. 

If you haven’t cleared out in time and the flow comes, the recommendation is to shelter in place—moving to the upper story of your house, for instance. Out on the streets is exactly where you don't want to be, as the flow follows those paths.

It’s a brutal consideration for those trying to recover from the Camp and Woolsey fires, but it’s also an extremely important one. A menace begets another menace.

Contents Restoration

11/19/2018 (Permalink)

Why SERVPRO Contents Restoration This is a photo of a room that we eventually had to pack out. All of the contents of this room were removed, taken to the facility, and cleaned.

Water, fire, and mold damage affect not only the structure of your house but also your belongings. Our team here at SERVPRO of East Sacramento / West Arden-Arcade understands that your home is more than a structure; it is your family’s furniture, clothing, keepsakes, and other belongings that transform a house into a home.

Contents Restoration

SERVPRO of East Sacramento / West Arden-Arcade specializes in restoring contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water and mold damage. We utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.


If your home requires extensive restoration or cleaning, SERVPRO of East Sacramento / West Arden-Arcade can conduct an organized, efficient move-out of the affected area. We can use a moveable storage container in front of your home or stored on our facility. A move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When the restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water and mold, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage condition, SERVPRO of East Sacramento / West Arden-Arcade can save a great deal and help minimize additional damage.

Depending on the type of documents and the level of water and mold damage, we have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Contents Claim Inventory Service

When an emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service, which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

Our Contents Claim Inventory Service:

  • Preloss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims
  • Peace of mind when you need it most

More than Just Restoration

11/19/2018 (Permalink)

Why SERVPRO More than Just Restoration This is damage from a car barreling into the master bedroom closet! We were called in to clean up the damage and board up the side.

Life happens. Kids spill drinks, pets have accidents and homes get dirty. SERVPRO of East Sacramento / West Arden-Arcade have the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you and your family.

You know SERVPRO of East Sacramento / West Arden-Arcade as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Carpet & Upholstery Cleaning

The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see, but will also remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Air Duct Cleaning

We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Odor Removal

Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO of East Sacramento / West Arden-Arcade’s residential cleaning services to remove unwanted odors.

Sewage and Biohazard Clean Up

Our experts are ready to assist in the clean up of sewage and other biohazard materials and provide deep cleaning services for your home. Find out more about our franchise professionals.

If your home or business needs professional cleaning, give SERVPRO of East Sacramento / West Arden-Arcade a call at 916-285-7257.

Sacramento Smoke from Camp Fire

11/15/2018 (Permalink)

Why SERVPRO Sacramento Smoke from Camp Fire This is an air scrubber we placed in a Sacramento Business to help with the Camp Fire smoke. This helps the elderly, disabled, and children.

While the Camp Fire rages in Butte County, the smoke here is thick and suffocating. Wildfire smoke often produces high concentrations of PM2.5, very fine particulate matter that can harm the heart and lungs. Local air districts track the amount of PM2.5 in the region to create an Air Quality Index. An Air Quality index over 150 is considered unhealthy – a “code red” day. An Air Quality Index over 200 is considered very unhealthy.

According to Sacramento's Spare the Air website, the current conditions of fine particulate matter in the air are hazardous. The entire population is more likely to experience serious health effects and should avoid all outdoor physical activity, remain indoors and keep activity levels low. 

In order to stay safe from this air quality, public officials have recommended the following:

  • Wear a N95 Respirator Mask. The city of Sacramento is offering its residents free respirator masks at fire stations to deal with smoke and worsening air quality caused by the Camp Fire.
  • Get an air scrubber for air filtration at your business. An air scrubber is a portable filtration system that removes particles, gasses, and/or chemicals from the air within a given area. SERVPRO of East Sacramento/West Arden-Arcade is currently renting out air scrubbers for businesses and homes in the Sacramento Area.
  • Cut back on driving. When ozone pollution is high, cut back on your driving and cancel one car trip to help lower pollution.
  • Bring your lunch to work. This easy action reduces two trips, one to get to the restaurant and one to return to work.
  • Postpone errands until the Spare The Air alert is over. This action will reduce one or more round-trips and keep those car emissions out of our air when pollution is already high.
  • Link your errands into one big trip. This reduces pollution by minimizing cold starts. A cold engine that's been sitting for an hour or more pollutes up to five times more than a warm engine. You'll reduce pollution, save fuel and save time.
  • Take public transit for one or more trips. Plan now and check out transit schedules in your area so when it's a Spare The Air day you're prepared to use public transit. 
  • Work from home. Working from home reduces two trips, one to get to work and one to return home. Plan now and get employer permission in advance.
  • Share a ride with a friend to social and recreational activities. Instead of meeting a friend at an event, pick them up and cut down on car trips.
  • Carpool to work. Share a ride to work on a Spare The Air day. Click here to find a carpool partner! And remember, carpooling just one day a week will improve our air quality all summer long.

Camp Fire Damage

11/13/2018 (Permalink)

Storm Damage Camp Fire Damage Chris and Nancy Brown embrace while searching through the remains of their home, leveled by the Camp Fire in Paradise, Calif. Noah Berger/AP

Starting last Thursday, The Camp Fire has grown exponentially and many people were forced out of their homes through evacuations. The fire wiped out the city of Paradise, leaving behind total devastation. 

"Last night firefighters continued to hold established containment lines," Cal Fire said in an update Tuesday. The agency said firefighters had "worked aggressively" to protect structures in the fire's path, and that they've been working to build fire lines to establish control. But it added that dry conditions with no rain in sight and "...with steep terrain in some areas will impede firefighting efforts." 

Our team here at SERVPRO of East Sacramento/West Arden Arcade is in shock at the amount of damage that has occurred. We have already gotten several jobs for smoke damage here in Sacramento. Our technicians are prepared to leave as soon as the authorities give the clear to go to Chico and Paradise to help with the damage.

Until then, we have decided to raise money for towards the California Fire Foundation. All donations will be automatically deposited to the fund. If you can spare a couple dollars, everything helps.

Read this five times fast!

11/7/2018 (Permalink)

Why SERVPRO Read this five times fast! Cleaning can contribute to a calm consciousness and create capacity for creative contemplation.

SERVPRO serves the Sacramento sector specifically to salvage structures suffering from spoilage. We are staunch supporters of safe and sensitive restoration that serves you. SERVPRO utilizes science to successfully sanitize structures swiftly and precisely. Citing our services, we secured state-of-the-art steps that save structures from soot, smells, and spores.

Our specialists select from the procedures of scouring, scrubbing, soaking and shampooing, as well as utilizing gizmos such as moisture signalers, submersible siphons, soaps, sanitizers, and air scrubbers to clean soggy and soiled structures. SERVPRO can scope a situation regardless of size with speed and skillfulness.

SERVPRO is staunchly supportive of salvaging your structure speedily. We sympathize with the suggestion that spontaneous spoilage is stressful and this shapes our significantly superior service. We swear by the spirit of sweat, safety, and sincerity to bring the sparkle back to the structure.

This Thursday, try to toil with Tongue Twister Day!

Touch the tip of the tongue to your teeth and think of the tricks of terminology to terrorize your teammates through the technique of talking!

Call SERVPRO of East Sacramento/West Arden Arcade at 916-285-7257 for a consultation today.

Fire Damage Restorers

11/6/2018 (Permalink)

Fire Damage Fire Damage Restorers This is a photo of a fire damage situation in Sacramento, CA.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of East Sacramento/West Arden-Arcade will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 916-285-7257

Smoke Damage Clean Up

11/6/2018 (Permalink)

Fire Damage Smoke Damage Clean Up This Sacramento business had a lot of soot damage after a fire. Not all damage looks this way though, sometimes smoke damage can be invisible!

Choose the Best Fire Damage Restoration in Sacramento

If your home or business has recently experienced a fire disaster, you might be scrambling to figure out what to do next. You might even have people soliciting right at your front door before the fire is even put out, telling you they are the company you must use. Be wary of this. Review our steps below to help guide you. SERVPRO of East Sacramento / Arden-Arcade is proud to be the local's choice for emergency cleaning services, including fire damage, mold remediation, and water damage restoration.

First Steps After The Fire: 

The immediate moments following a disaster can be the most stressful. Do not feel pressured by solicitors. You have complete control over who you choose to help you through this disaster. Do some research online or find out who your insurance company has preferred relationships with. This will make life much easier on you in the long run. Remember most fires get put out with Water. You also need a Water Damage Professional! SERVPRO of East Sacramento / West Arden-Arcade is an expert at Fire & Water restoration. We will will arrive at your home or business on the same day of the event, regardless of the size of the fire. NO job is too big, and NO job is too small. 

Look for Expert Knowledge: 

Each member of the team is well-versed in all aspects of residential and commercial fire restoration. Whether it's upholstery damage, odor control, or smoke/soot issues, they will quickly restore your property back to normal. Be wary of contractors telling you to tear your whole house apart that you spent years crafting and falling in love with. It makes life harder on you and drives up your claim costs. We are experts at restoring property and contents that appear to be doomed. We are always looking to restore before we replace. What good is a RESTORation company that can't RESTORE anything?

Restoration Method:

SERVPRO of East Sacramento / West Arden-Arcade is a locally-owned company with national resources. Their policy is to perform fire restoration first, before replacing every damaged item which can quickly rack up costs.

Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product

Personalized Service:

Every fire damage is different, and every customer will have different needs. That's how we prepare. Even if this means additional clean-up, managing insurance paperwork, walking your adjuster through the property, or even helping finding you a place to stay, SERVPRO will be there to help.

Fire Damage Restoration is about truly caring about the customer and the communities they live in. SERVPRO of East Sacramento / West Arden-Arcade is that company. Visit us online to find out more about their fire restoration and other emergency cleaning services, or give us a call at (916) 285-7257 to schedule an appointment at your convenience.

Sacramento Business Restoration

11/6/2018 (Permalink)

Commercial Sacramento Business Restoration SERVPRO of East Sacramento/West Arden Arcade setting up before the restoration of a Sacramento daycare.

Here at SERVPRO of East Sacramento/West Arden Arcade, we have been committed to restoring damages of all types, shapes, and sizes. This policy has gotten us into some very interesting situations. From 4 AM in a flooded shoe store inside a shopping mall to restoring the fire damage inside of a trailer park, we are dedicated to restoration

We understand how important your property's appearance is, and we are committed to restoring everything back to normal for you because every hour spent restoring is an hour of lost productivity.

Whether you have damage in:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government and Military Buildings

SERVPRO of East Sacramento/West Arden Arcade is committed to restoring your Commercial Building quickly. Give us a call at 916-285-7257.

Sacramento Emergency Preparedness

10/31/2018 (Permalink)

Commercial Sacramento Emergency Preparedness Our app is a no-cost readiness plan that places your ready plan data on your mobile device for quick access during an emergency.

50% of businesses that experience a disaster, such as a fire or a flood, never reopen! An overwhelming majority of businesses that do survive, have a preparedness plan in place.

Are you ready for whatever happens?

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire, or an area flood.  The best time to plan for such events is not when the event happens, but well before it happens.

The SERVPROEmergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company.

The Emergency Ready Profile (ERP) is available on paper and on our app. When you have the app, SERVPRO Ready Plan, downloaded, you can access your ready plan data on your phone easily during an emergency.  

Click here to download the free app!

By working with SERVPRO of East Sacramento/West Arden-Arcade to develop your personalized Emergency READY Profile your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

Call SERVPRO of East Sacramento/West Arden Arcade at 916-285-7257 today for a No Cost Assessment of your facility!