Recent Why SERVPRO Posts

Water Damage in Your East Sacramento Home can Cause Significant Damage if not Treated Correctly

7/31/2022 (Permalink)

For SERVPRO of East Sacramento/West Arden Arcade, we know that storms and water can cause a lot of damage. When you detect excessive moisture, it is best to contact a professional water restoration company to understand the scope of the damage and prevent secondary damages.

Luckily, residents of East Sacramento/West Arden Arcade have SERVPRO. Our specialized team at SERVPRO of East Sacramento/West Arden Arcade are just a phone call away. Our team of technicians are trained to detect potential damages and remediate any areas of your home that are already suffering from excess humidity. Whether you are ankle-deep in water, or your sense of smell detects moisture in the air, our staff uses industry equipment to inspect your home and advise you on the next steps. We are available to act around the clock for your convenience, thus reducing the time your home is susceptible to damage.

What equipment is used in water restoration?

Water restoration is complex, and our SERVPRO team is ready to handle it. Our team uses truck-mounted pumps, portable extractors and wand extractors to remove water, but we also rely on additional equipment to examine and dry your home. The following are examples of some of the tools we use:

    •    Thermohygrometers help us determine temperature and humidity levels in the environment, which informs our action steps.
    •    Moisture meters allow us to be precise in our humidity readings within surfaces such as walls, carpets, and baseboards.
    •    Dehumidifiers and air scrubbers operate and create air flow and dry out the affected area.

SERVPRO of East Sacramento/West Arden Arcade is at your service when water reaches your home. Call us at 916-285-7257 for emergency services.

Top Three Reasons to Choose SERVPRO of East Sacramento/West Arden Arcade

5/27/2022 (Permalink)

Are you seeking for mitigation and restoration services in Sacramento County to help you restore your home or business? Do you know who to book for emergency mitigation services? SERVPRO of East Sacramento/West Arden Arcade is a reputable restoration and mitigation company. We handle water damage, fire damage, smoke damage, mold remediation and so much more!

Here are the top three reasons to choose SERVPRO of East Sacramento/West Arden Arcade

1. We have a highly trained team

2. We offer fast 24-hour emergency service

3. We use modern technology and equipment

Highly Trained Team

Our technicians are IICRC certified and constantly trained of recent techniques and practices. IICRC (Institute of Inspection, Cleaning, and Restoration Certification) is an organization that sets guidelines for cleaning and restoration.

SERVPRO of East Sacramento/West Arden Arcade professionals work together with the team to give customers the best solutions, thereby helping customers save costs in the long run. We also train staff frequently to equip them with the information and the experience to restore your property.

24-Hour Service

Anywhere you are in Sacramento, be rest assured we will be there to assist in your time of need to help with a fire or water hazard emergency. We will be at your place as fast as possible to mitigate the damages and prevent secondary damages. Taking days to get to the project can cause costly repairs down the line. We are also open to consultation during business hours to help you answer whatever questions you have and put your worries to rest. We will plan and take you through all the processes involved in restoring your property and constantly keep you updated stage by stage.

Modern Technology and Equipment

In our line of work, technology is essential for efficiency and quality of service. We have various equipment for any size of disaster which range from pumps, dehumidifiers, extractors and more for quick and effective cleaning. We even have a truck-mounted equipment to use depending on the level of severity with water damage. Water damage requires immediate action to mitigate damage.

SERVPRO of East Sacramento/West Arden Arcade is a leading cleaning and restoration company in the industry years of experience and technical capabilities to take care of your needs. Call us today at 916-285-7257.

The Insurance Claims Process Made Easy With SERVPRO of East Sacramento/West Arden-Arcade

5/27/2022 (Permalink)

Experiencing water damage, fire damage or storm damage is a stressful time. Coordinating insurance claims and processes typically creates more stress for homeowners and business owners. SERVPRO of East Sacramento/West Arden Arcade helps you navigate the claims process for a quick and easy experience. Below are some reasons that insurances and policyholders believe we are the #1 choice for restoration in Sacramento.

Preferred by Most Major Insurance Carriers

SERVPRO of East Sacramento/West Arden Arcade partners with several major insurance companies. These agreements establish our team as preferred vendors for these companies’ policyholders. The national agreements in place also ensure that we follow strict guidelines to comply with the quality standards set forth by many insurance companies. You want to choose a mitigation and restoration team that is experienced and certified. Our team has the quality, capability to assist you and your insurance claims. You don’t have to handle each step alone.

Precise Estimates & Accurate Documentation

Our software systems allow us to produce precise estimates and properly document any damage to your property. A thorough collection of photos and notes are sent to your insurance. We can also provide inventory services for your contents, if affected. Allow our team to coordinate the paperwork for a simpler process.

Local Connections

SERVPRO of East Sacramento/West Arden Arcade is independently owned and operated. Our operation is managed and maintained by staff of locals who care about our community. We maintain relationships with independent insurance agents throughout the area to better understand how we can serve Sacramento County residents.

24/7 Emergency Response Team

Our professionals are on call in the event you need emergency services for your home or business. We can dispatch someone to you to assess the damaged areas immediately. We understand that allowing water damage, mold, or fire damage can create secondary damage to your home and belongings. Call us to prevent further damage and delayed insurance claims.

Call SERVPRO of East Sacramento/West Arden Arcade today at 916-285-7257 for all your restoration needs.

Why Should Sacramento Residents Choose SERVPRO of East Sacramento/West Arden-Arcade for Water Damage Mitigation of Their Homes?

4/28/2022 (Permalink)

Homes with water damage from a burst water line, need the help from SERVPRO of East Sacramento/West Arden-Arcade. We have certified and trained technicians and industrial equipment for the job.

Water damage mitigation in Sacramento homes can be a stressful and complicated task, which may be fit only for trained professionals. SERVPRO of East Sacramento/West Arden-Arcade water damage restoration experts have years of experience in dealing with water issues in the Sacramento area which includes, but are not limited to:

  • Ceiling leaks
  • Burst pipes
  • Sewer backups
  • Basement floods

If the water damage due to any of these issues is not mitigated promptly and properly, there is a chance of incurring extensive damage to the property which can be more costly. Our team of technicians have industrial equipment to handle any size disaster. We aim to mitigate the water damage in your Sacramento home “Like it never even happened.”

So, what makes SERVPRO of East Sacramento/West Arden-Arcade the first choice among water cleanup companies?

Our SERVPRO technicians understand the need to adapt to various water damage situations. We train our experts to use the right equipment to get the best results under any given condition. Here are the typical steps involved in water damage repairs:

  • Water extraction - the objective during water damage mitigation is to avoid secondary damage due to standing water. Extraction equipment we utilize are extractors, wet vacuum, and carpet wands to achieve this.
  • Remove excess water - in order to achieve this, dehumidifiers and air movers are strategically placed around the affected area to ensure a fast and efficient drying process.

Call SERVPRO of East Sacramento/West Arden-Arcade for around-the-clock assistance. We are available 24/7 at 916-285-7257.

Top Three Reasons to Choose SERVPRO of East Sacramento/West Arden-Arcade

12/31/2021 (Permalink)

There are many SERVPRO franchises in the Sacramento County area. So why should you choose SERVPRO of East Sacramento/West Arden-Arcade?

Firstly, our team of technicians and office staff go through extensive training to prepare them for emergency, catastrophic events like water damage, fire damage, and biohazards. Our franchise also handles mold remediation, smoke damage, and so much more! Effective training is the best way to help ensure that our customers receive the service they deserve. Many of our technicians are trained to IICRC standards in restoration.

Secondly, we pride in being first to the scene, accessing the damage that has already happened, beginning the drying process, and demolition if needed. No job is too big or too small for us. We aim to restore your home to the best of our ability, “Like it never even happened.” Our franchise handles restoration and mitigation work for both residential and commercial properties that experience water damage, fire damage, smoke damage, sewage, and mold. Our work comes from everyday mishaps such as leaky supplies, busted pipes, or backed up toilets. Our team can deal directly with the insurance with claims submitted for the damages, which takes the stress from our customers.

Lastly, we provide emergency services no matter the time of day. We operate on the phone and provide services 24/7 for emergency. If you have an emergency or catastrophic event, give SERVPRO of East Sacramento/West Arden-Arcade a call at 916-285-7257.

Communication is Key for SERVPRO of East Sacramento/West Arden-Arcade

12/30/2021 (Permalink)

The success of our SERVPRO franchise is our level of communication. From the initial call we receive from our customers to the final job walk-through. At SERVPRO of East Sacramento / West Arden-Arcade, we strive to optimize our communication with our customers, insurance professionals, vendors, our team. We understand that having a clear and consistent communication makes for good organization.

During our initial call to our customers or vice versa, we take down general contact information like name, address, phone, and email to ensure we can communicate with customers that have questions, scheduling, and documentation.

With communication to insurance professionals, we call to provide our customer’s scope of work and coordinate getting coverage for the work we intend to perform.

For our communication with our vendors, we call to coordinate the necessary work for our customers.

During the final job walk-through, we ensure that we can communicate the work that we have performed with the customer whether they are on-site or not to make sure they are satisfied with the work and all that is needed.

We anticipate communicating with our customers and all pertinent parties involved for every job daily, giving job status reports until the job is complete.

Communication is not only with just our customers, insurance professionals, and vendors. Communication is key for our office and production team. It consists of daily and weekly morning meetings with the team to ensure that everyone is on the same page when working together.

SERVPRO of East Sacramento / West Arden-Arcade is here to help from beginning to end with water restoration, fire restoration, mold remediation, biohazards, and more! Call us today for services at 916-285-7257.

Who Can Help During An Emergency?

7/30/2021 (Permalink)

four green servpro vehicles Have an emergency? Call SERVPRO of East Sacramento/West Arden-Arcade for help. 916-285-7257

In the event of an emergency, who do you call?

For example, a flood in your home from a toilet backup causing water damage, or an electrical spark happened causing fire damage and smoke damage to the inside and outside of the home, or a biohazard that requires blood to be cleaned up. It can be a stressful and overwhelming experience for those who have never had this happen to them.

SERVPRO of East Sacramento/West Arden-Arcade is a 24 hour emergency service mitigation and restoration company who helps customers in their time of need. We handle water damage, fire damage, smoke damage, mold remediation, biohazards.

For water damage, we typically provide water extraction services and setting up equipment to dry affected materials. If the affected materials do not dry after a certain timeframe, we will proceed to obtain approvals from you or your adjuster on the materials we need to remove to prevent further damages to your property.

For fire and smoke damage, we typically provide removal of soot and smoke from the walls as an initial emergency services, followed by removal of affected material.

For biohazards, it can include suicides, homicides, bloodborne pathogens, illegal drug manufacturing labs, chemical spills and more, and we can have a crew on-site after the scene has been released. 

Every SERVPRO franchise is different and caters to different services. Give SERVPRO of East Sacramento/West Arden-Arcade a call to see what services we provide that can help you. We are available 24/7 at 916-285-7257.

Call SERVPRO of East Sacramento/West Arden-Arcade for Restoration and Mitigation Services

5/13/2021 (Permalink)

Every customer's story is different, but the work for SERVPRO of East Sacramento/West Arden-Arcade is the same.

"My toilet overflowed and my house is flooded."

"My car battery burned out my garage and smoke is in my home."

"This leak has been going on for months, and I just noticed mold."

Whatever the reason is...water damage, fire damage, smoke damage, mold remediation, or biohazard, SERVPRO of East Sacramento/West Arden-Arcade is ready to help you. We service all types of restoration and mitigation services.

Before we perform the work, our team communicates with your insurance company to get the work approved.

If you or someone you know is experience the damages listed above, give us a call at 916-285-7257. We will help you from beginning to end with any restoration or mitigation needs you have.

Why Choose SERVPRO of East Sacramento/West Arden-Arcade?

5/4/2021 (Permalink)

SERVPRO of East Sacramento/West Arden-Arcade provides restoration services for water damage, fire damage, mold remediation, biohazard cleanups, and so much more! Our franchise even provides services both locally and for large scale disasters such as California fires.

These are a few examples of water damage that we have handled in the past: storms, roof leaks, flood, failed plumbing, leaking pipe, broken copper pipe line, broken water heater, toilet overflow, dishwasher overflow, washer and dryer unit overflow. With water damage, if left unattended or too much time has passed, there will be further damages. Organic growth can begin to form around the wet, affected materials like drywall, tile, or carpet. 

These are a few examples of fire damage that we have handled in the past: kitchen fires, stovetop fires, and overheating appliances.

These are a few examples of biohazards that we have handled in the past: blood cleanup, suicides, homicides, sewage backups, hoarding scenes, animal waste and remains, chemical spills, or manufacturing labs.

Our professionals are available to assist you in your time of need 24/7. We are quick to respond to a restoration emergency. SERVPRO of East Sacramento/West Arden-Arcade has a team of individuals who are reliable and compassionate for your situation.

Call SERVPRO of East Sacramento/West Arden-Arcade today if you are in need of mitigation and restoration emergency at 916-933-3890. 

Choose SERVPRO of East Sacramento/West Arden-Arcade

4/2/2021 (Permalink)

SERVPRO orange house logo in front of a white background Reach SERVPRO of East Sacramento/West Arden-Arcade at 916-285-7257.

The most common questions and statements we receive over the phone are:

  • Do you handle water damage?
  • What do I do next after a fire damage?
  • How to get rid of an odor smell in my home?
  • I have a sewage backup in my home.
  • I have staining on my ceiling from the storm.

In short, yes, SERVPRO of East Sacramento/West Arden-Arcade can handle all your damages. We handle water damage, we provide fire damage restoration services, we assist in removing odors from your home, we handle sewage backups, and we remove affected materials.

If you have experienced any water damage, fire damage, sewage backups, biohazards, hoarding scenes, mold damage, odors or anything in your home, call SERVPRO of East Sacramento/West Arden-Arcade at 916-285-7257. We will help guide you through the process and assess your situation accordingly. We operate 24/7 and we are here to help you from beginning to end.

Why Choose SERVPRO of East Sacramento/West Arden-Arcade?

3/24/2021 (Permalink)

Every SERVPRO is locally owned and operated!

For SERVPRO of East Sacramento/West Arden-Arcade, we provide various types of residential and commercial restoration services.

We provide for:

  • water damage restoration
  • fire damage restoration
  • mold remediation services
  • biohazard cleanups
  • commercial services

If you live in Sacramento, East Sacramento, Carmichael, Arden-Arcade, Cal Expo, North Oak Park, Tahoe Park, Elmhurst, Wilhaggin, or near Sacramento State, just know that we provide the services above to these cities in the Sacramento County area. 

Give SERVPRO of East Sacramento/West Arden-Arcade a call at 916-285-7257 if you need or services! Even if you are unsure, give us a call. and we can point you in the right direction!

We have a 148 Policy

1/5/2021 (Permalink)

SERVPRO orange house logo in front of a white background We handle it all: water damage, fire damage, odor control, cleaning, covid cleaning, mold remediation, biohazards, vandalism, and more!

SERVPRO of East Sacramento/West Arden-Arcade along with other franchises follow a 148 Policy. In the event of an emergency for a water loss, fire loss, mold remediation, or biohazard, we hold ourselves accountable to provide you excellent service.

What is a 148 Policy? 

Within one hour, we will contact you to understand the situation and let you know help is on its way.

Within four hours, we will be on-site to begin our initial inspection and proceed with mitigation and restoration services! We respond quickly to damage to reduce further damages to your home. We provide detailed explanations on expectations, the duration of the repair, and anticipated outcomes.

Within eight hours of on-site arrival, there will be a brief scope forwarded to the appropriate contact, such as your insurance adjuster or property owner.

We handle it all: water damage, fire damage, odor control, cleaning, covid cleaning, mold remediation, biohazards, vandalism, and more! Call us today, SERVPRO of East Sacramento/West Arden-Arcade at 916-285-7257 for all your restoration needs. 

Certified Mitigation and Restoration Specialists: SERVPRO of East Sacramento/West Arden-Arcade

1/4/2021 (Permalink)

four green servpro machines extracting water in kitchen sub floor vinyl flooring, certified restoration near me near sac A crew of knowledgeable and compassionate specialists will help you in your time of need! So call us at 916-285-7257.

Each and every one of our employees are highly trained mitigation and restoration specialists. Through SERVPRO Corporate, our employees are IICRC Certified in the following:

  • Water Damage Restoration
  • Applied Structural Drying
  • Fire and Smoke Restoration 
  • Odor Control
  • Health and Safety
  • Applied Microbial Remediation

Our company sets the standards for cleaning and restoration companies, receiving the best practices in water restoration, fire restoration, mold remediation, biohazard and trauma, carpet and upholstery cleaning, and more!

Call SERVPRO of East Sacramento/West Arden-Arcade at 916-285-7257. We want to help you through any damages upon receiving your call.

The Goal of Restorative Drying

12/9/2020 (Permalink)

grey carpet with one green machine by closet doors cleaning odor control near me clean smell near Arden arcade smell in house Our purpose is to mitigate and restore your home to its original state when responding to water damage and ensure all contents is dry. Call us today!

When SERVPRO of East Sacramento/West Arden Arcade responds to water damage, our one primary goal is to dry wet building materials and contents. We aim to restore the building to its pre loss state before the water intrusion occurrence.

The goals of water restoration drying are:

  • Return excessively wet materials to their normal (equilibrium) moisture levels
  • Reduce the time that materials are excessively wet
  • Determine the most cost-efficient procedures for drying

To achieve our goals, SERVPRO of East Sacramento/West Arden-Arcade controls the airflow, humidity, and temperature to follow through with our restorative drying process. 

So, what does restorative drying involve?

Restorative drying involves changing water from a liquid state within materials to a vapor state as it evaporates to the airspace, then using dehumidification or ventilation to remove the moisture from the building. 

Not only do we handle water damage restoration, we handle fire damage restoration, mold remediation, and smoke damage in the following areas: Sacramento, East Sacramento, Carmichael, Sacramento State, Arden-Arcade, North Oak Park, Cal Expo, Tahoe Park, Elmhurst, and Wilhaggin. Call us today for an inspection or mitigation services at 916-285-7257.

How Does SERVPRO of East Sacramento/West Arden-Arcade Deodorize Malodors?

12/4/2020 (Permalink)

Here at SERVPRO of East Sacramento/West Arden-Arcade, we handle all types of restoration, water, fire, smoke, mold, and even odors! So how do we deodorize malodors or control odors throughout your property?

Step 1 Remove the source
Step 2 Clean odor causing residues from surface
Step 3 Simulate conditions that allowed odors to penetrate
Step 4 Seal surfaces

There are different types of deodorizers we use:

  • Masking agents
  • Pairing agents
  • Filtration and absorption agents
  • Disinfectants and sanitizers
  • Enzymes
  • Air purification
  • Oxidation

Should you need us for odor control, call SERVPRO of East Sacramento/West Arden-Arcade at 916-285-7257! We service the following areas for odor control: Sacramento, East Sacramento, Carmichael, Sacramento State, Arden-Arcade, North Oak Park, Cal Expo, Tahoe Park, Elmhurst, and Wilhaggin.

SERVPRO in the News! COVID-19 Cleaning

5/22/2020 (Permalink)

SERVPRO disinfecting services to slow the spread of COVID-19

SERVPRO is known for helping with restoration for things like floods and fires. It has another service to help businesses minimize their risk for COVID-19. It is usually called in response to disasters, now people are calling to prevent them with its disinfecting services.

Following a positive test for COVID-19, the experts will go in with gloves, respirators and tyvek suits and deep clean the entire building. 

"We've got the experience, the technique, the products, everything that we can use to combat this problem," David Miller, owner of SERVPRO of South West Lubbock said.

Water damage and fires are still occurring, so we have to respond to that, just taking safety measures as we go out, asking questions, if there's any issues in the home or business, but things are still happening out there," Miller said.

The C.D.C. and SERVPRO encourage you to clean and disinfect counters, tabletops, doorknobs, light switches, phones, tablets, and fixtures.


We have not stopped responding to fire and water damage!

5/6/2020 (Permalink)

SERVPRO is being called on by numerous business and community leaders to perform the necessary bio-remediation services to clean, disinfect, and sanit


 I hope that you, your family, staff, and friends are all safe through this unprecedented pandemic. I know that the coronavirus and COVID-19 has impacted all of us in some form and has affected the ways that we operate our businesses. We are keeping you and all our first responders in our thoughts and prayers as we continue to watch these events unfold. SERVPRO is being called on by numerous business and community leaders to perform the necessary bio-remediation services to clean, disinfect, and sanitize their properties.  All of our cleanup procedures are in accordance with the CDC, EPA and local authorities. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims.    To protect our customers and our employees, our technicians are required to wear PPE (Personal Protective Equipment) when entering a customer’s home to provide services. This protocol is relevant for services on ALL types of losses: water, fire, smoke, contents, cleanup, etc. PPE may include the following:

  • Respiratory protection / Masks
  • Gloves
  • Goggles
  • Full Tyvek suits as needed

As an additional safety precaution, all equipment used is cleaned and decontaminated after EVERY job to help assure the equipment coming into your customer’s home is contaminant-free. We are here and ready to aid you in your time of need, providing these services so your facility can be cleaned and ready for business to resume. We are in this with you. I’m here for you, so feel free to email, or call us for more information. We are open 24 hours a day. Please continue to stay safe and maintain social distance as we all do our part to combat this and lessen the spread of this horrible virus. You are all in our prayers.  


We are Cleaning Experts

3/20/2020 (Permalink)

This is a photo of the coronavirus.


SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of East Sacramento/West Arden-Arcade - 916-285-7257


Water Damage Certified Technicians

1/10/2020 (Permalink)

We believe in the idea of constant training to keep our technicians always prepared for whatever comes their way.


When you have water damage how do you make sure the company you call knows what they are doing? We all know a lot of people who went to the University of YouTube, and that's not who you want when water damage happens to your home or business.  

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Highly Trained Restoration Specialists

Our company is IICRC certified and highly trained to handle all water damage scenarios. Here are some of the certifications:

  • Water Damage Restoration Technician (WRT)

This three-day course covers the concepts of water damage and its effects in residential and commercial settings. Technicians learn techniques and procedures to deal with water losses, sewer backflows, and contamination such as mold.

  • Applied Structural Drying Technician (ASD)

An advanced course for WRT certified technicians. Technicians learn to dry water-damaged structures efficiently and effectively using monitoring devices, extraction systems, and drying equipment. This three-day course includes comprehensive classroom and hands-on training to develop technical and practical drying expertise.

  • Applied Microbial Remediation Technician (AMRT)

This four-day course covers mold and sewage remediation techniques and how to perform these procedures in the field while protecting the health and safety of workers and occupants on your property.


More than Just Restoration

1/10/2020 (Permalink)

This is damage from a car barreling into the master bedroom closet! We were called in to clean up the damage and board up the side.


Life happens. Kids spill drinks, pets have accidents and homes get dirty. SERVPRO of East Sacramento / West Arden-Arcade have the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you and your family.

You know SERVPRO of East Sacramento / West Arden-Arcade as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Carpet & Upholstery Cleaning

The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see, but will also remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Air Duct Cleaning

We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Odor Removal

Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO of East Sacramento / West Arden-Arcade’s residential cleaning services to remove unwanted odors.

Sewage and Biohazard Clean Up

Our experts are ready to assist in the clean up of sewage and other biohazard materials and provide deep cleaning services for your home. Find out more about our franchise professionals.

If your home or business needs professional cleaning, give SERVPRO of East Sacramento / West Arden-Arcade a call at 916-285-7257.


Contents Restoration, Sacramento

1/10/2020 (Permalink)

This is a photo of a room that we eventually had to pack out. All of the contents of this room were removed, taken to the facility, and cleaned.


Water, fire, and mold damage affect not only the structure of your house but also your belongings. Our team here at SERVPRO of East Sacramento / West Arden-Arcade understands that your home is more than a structure; it is your family’s furniture, clothing, keepsakes, and other belongings that transform a house into a home.

Contents Restoration

SERVPRO of East Sacramento / West Arden-Arcade specializes in restoring contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water and mold damage. We utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.


If your home requires extensive restoration or cleaning, SERVPRO of East Sacramento / West Arden-Arcade can conduct an organized, efficient move-out of the affected area. We can use a moveable storage container in front of your home or stored on our facility. A move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When the restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water and mold, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage condition, SERVPRO of East Sacramento / West Arden-Arcade can save a great deal and help minimize additional damage.

Depending on the type of documents and the level of water and mold damage, we have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Contents Claim Inventory Service

When an emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service, which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

Our Contents Claim Inventory Service:

  • Preloss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims
  • Peace of mind when you need it most

If your home or business needs professional remediation services, give SERVPRO of East Sacramento / West Arden-Arcade a call at 916-285-7257.


East Sacramento Mold and Water Damage Clean Up

9/13/2019 (Permalink)

When we place drying equipment, we specifically place them in optimal positions to enhance drying.


SERVPRO of East Sacramento/West Arden-Arcade is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 916-285-7257

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East Sacramento/West Arden-Arcade has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of East Sacramento/West Arden-Arcade

SERVPRO of East Sacramento/West Arden-Arcade specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


  • SRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • OCT - Odor Control Technician
  • WRT - Water Damage Restoration Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • IICRC Certified Firm
  • ASD - Applied Structural Drying Technician

Fair Oaks Restoration Company

5/23/2019 (Permalink)

Our technician, Daisy, supervising a fire cleanup. We are always here to help, with a smile you can see from behind a smoke mask!

None of us ever consider the possibility of a burst pipe, an accidental fire, mold growth or other damage that can affect our homes and buildings. But when this damage occurs, serious issues can be present. As a homeowner or manager of a commercial building, it is important to consider hiring a professional water damage restoration company to prevent the damage from getting worse.

But with so many restoration companies out there and each one claiming to be the best, it can be hard to choose the one that will provide quality service. Here are a few tips to help you choose the right water damage restoration company for the job.

Check for Certification

Remember to always hire certified professionals for restoring your home or commercial building after water damage. Look for a company that is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC).

IICRC promotes high standards, ethics, advance communication and technical proficiency amongst restoration services. Hiring an IICRC certified damage restoration company will ensure that you are dealing with professionals who comply with highest industry standards

Responsive Service When You Need It Most

Since fires and floods don’t discriminate when, where, who they affect, responsiveness and availability is a critical factor in mitigating damages and providing relief.

Your restoration company should be available when you need them. While we can’t speak for the competition, know that Professional Restoration offers disaster services including water damage, smoke, and fire 24 hours a day, 7 days a week.

Professional Values You Can Trust

A water damage repair company must be operated by people you can trust. When it comes to your home, your belongings, your family treasures and valuables, you need to know you can trust the contractor coming into your home.

Getting major water damage is likely going to be one of the worst days of your life as a homeowner. It’s not something that is fun or easy to deal with, and a company with terrible customer service is just going to make the situation worse. Always choose a company that’s going to go the extra mile, ensure that you’re comfortable with the work, and provide the service with a comforting smile.

If you’ve suffered a fire, SERVPRO's Team of Professionals are faster to any disaster, and can help you get your life back to normal. Give us a call at 916-285-7257.

Sacramento Smoke from Camp Fire

11/15/2018 (Permalink)

This is an air scrubber we placed in a Sacramento Business to help with the Camp Fire smoke. This helps the elderly, disabled, and children.


While the Camp Fire rages in Butte County, the smoke here is thick and suffocating. Wildfire smoke often produces high concentrations of PM2.5, very fine particulate matter that can harm the heart and lungs. Local air districts track the amount of PM2.5 in the region to create an Air Quality Index. An Air Quality index over 150 is considered unhealthy – a “code red” day. An Air Quality Index over 200 is considered very unhealthy.

According to Sacramento's Spare the Air website, the current conditions of fine particulate matter in the air are hazardous. The entire population is more likely to experience serious health effects and should avoid all outdoor physical activity, remain indoors and keep activity levels low. 

In order to stay safe from this air quality, public officials have recommended the following:

  • Wear a N95 Respirator Mask. The city of Sacramento is offering its residents free respirator masks at fire stations to deal with smoke and worsening air quality caused by the Camp Fire.
  • Get an air scrubber for air filtration at your business. An air scrubber is a portable filtration system that removes particles, gasses, and/or chemicals from the air within a given area. SERVPRO of East Sacramento/West Arden-Arcade is currently renting out air scrubbers for businesses and homes in the Sacramento Area.
  • Cut back on driving. When ozone pollution is high, cut back on your driving and cancel one car trip to help lower pollution.
  • Bring your lunch to work. This easy action reduces two trips, one to get to the restaurant and one to return to work.
  • Postpone errands until the Spare The Air alert is over. This action will reduce one or more round-trips and keep those car emissions out of our air when pollution is already high.
  • Link your errands into one big trip. This reduces pollution by minimizing cold starts. A cold engine that's been sitting for an hour or more pollutes up to five times more than a warm engine. You'll reduce pollution, save fuel and save time.
  • Take public transit for one or more trips. Plan now and check out transit schedules in your area so when it's a Spare The Air day you're prepared to use public transit. 
  • Work from home. Working from home reduces two trips, one to get to work and one to return home. Plan now and get employer permission in advance.
  • Share a ride with a friend to social and recreational activities. Instead of meeting a friend at an event, pick them up and cut down on car trips.
  • Carpool to work. Share a ride to work on a Spare The Air day. Click here to find a carpool partner! And remember, carpooling just one day a week will improve our air quality all summer long.

Read this five times fast!

11/7/2018 (Permalink)

Cleaning can contribute to a calm consciousness and create capacity for creative contemplation.

SERVPRO serves the Sacramento sector specifically to salvage structures suffering from spoilage. We are staunch supporters of safe and sensitive restoration that serves you. SERVPRO utilizes science to successfully sanitize structures swiftly and precisely. Citing our services, we secured state-of-the-art steps that save structures from soot, smells, and spores.

Our specialists select from the procedures of scouring, scrubbing, soaking and shampooing, as well as utilizing gizmos such as moisture signalers, submersible siphons, soaps, sanitizers, and air scrubbers to clean soggy and soiled structures. SERVPRO can scope a situation regardless of size with speed and skillfulness.

SERVPRO is staunchly supportive of salvaging your structure speedily. We sympathize with the suggestion that spontaneous spoilage is stressful and this shapes our significantly superior service. We swear by the spirit of sweat, safety, and sincerity to bring the sparkle back to the structure.

This Thursday, try to toil with Tongue Twister Day!

Touch the tip of the tongue to your teeth and think of the tricks of terminology to terrorize your teammates through the technique of talking!

Call SERVPRO of East Sacramento/West Arden Arcade at 916-285-7257 for a consultation today.