Recent Storm Damage Posts

Wildfire Cleanup

12/12/2018 (Permalink)

Storm Damage Wildfire Cleanup This is just one of the huge trailers we have to use in the Camp Fire clean up.

In the last month, California has seen some of the most dangerous wild fires in our state’s history. The strong winds and low humidity caused wildfires to erupt throughout the entire state of California. With our long drought and the hot-than-normal summers led to even drier conditions throughout the area, creating the perfect fire fuel. Both of the recent fires, the Camp Fire in Paradise, CA and the Woolsey Fire in Southern California, were violently destructive events that took far too many lives. Thankfully, the wildfires have been finally contained and are no longer a danger, but the threat of flooding still looms.  

While most homes in Paradise and Ventura County may have been demolished, there is still extensive smoke and fire damage, as well as secondary water damage and soot damage, in the surrounding areas. Our franchise, SERVPRO of East Sacramento / West Arden-Arcade, has already left for Paradise, CA to start the cleanup efforts and assist the local franchises with the cleanup.

Disaster Recovery Team

In the event of widescale damage throughout an entire community, you need a restoration company that you can trust will do the job right 100% of the time. SERVPRO of East Sacramento / West Arden-Arcade is proud to be part of huge network of over 1,700 franchises with tens of thousands of technicians which can handle any size disaster.

Why choose SERVPRO of East Sacramento / West Arden-Arcade?

  • We are Faster to Any Disaster. Our team at SERVPRO of East Sacramento/West Arden-Arcade is committed to punctuality and fast response times. Fire and water don’t wait to damage your building, you shouldn’t have to wait for restoration.
  • We are Fire and Water Damage Experts. Our team is trained constantly through certification classes with the IICRC to study the standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.
  • We RESTORE rather than REPLACE. SERVPRO of East Sacramento / West Arden-Arcade professionals clean and restore your property using specialized equipment and cleaning techniques. The restore first mentality saves you money, time, and gets you back to your life faster.

Camp Fire Update

11/30/2018 (Permalink)

Storm Damage Camp Fire Update We are on site in Paradise California, ready to help victims of the Camp Fire.

Authorities announced that as of Sunday, the horrific Camp Fire, which had killed at least 85 people, destroying over 14,000 residences and charred an area the size of Chicago, has finally been fully contained. Cal Fire made this announcement after spending 17 days beating back a blaze that has burned through 153,000 acres of Butte County, north of Sacramento. Those three straight days of rain helped more than 1,000 firefighters get a foothold.

Even though the fire is contained, the nightmare is far from over for displaced residents, who face dangers as some prepare to see their homes for the first time in weeks. Thousands of displaced people in shelters and hotels or camping outdoors in freezing weather face an uncertain future following the deadliest, most destructive wildfire in California history. In addition to all the homes missing, authorities expect the death toll to rise as nearly 300 people are still unaccounted for, and crews are still searching through the ash of buildings for human remains.

Crews are working to repair power lines and clear debris from roads. Partially burned or hollowed-out trees are an ever-present threat. Debris and ash could be toxic, full of heavy metals or carcinogens. Just sleeping at a home surrounded by ash and debris could be hazardous.

Please consider donating to our fundraiser to help the victims of the Camp Fire. SERVPRO of East Sacramento / West Arden-Arcade is always here to help. We understand how difficult this time is for Paradise Families and want to do as much as we can to use our platform as a Sacramento business to help Butte County.

Camp Fire Recovery

11/20/2018 (Permalink)

Storm Damage Camp Fire Recovery In a SBFD photo, mud and debris fill the Olive Mill Road underpass on U.S. 101 from flooding on Montecito Creek in Montecito, CA. Jan 9, 2018

While California continues it's rescue efforts of the hundreds of missing from the most deadly and destructive fire in the state's history, a new menace is emergi: debris flow. Rain is coming to the northern California region as soon as tomorrow morning, and the fires have primed the soil for another disaster that can claim yet more lives.

This is a lesson that California has learned less than a year ago in the coastal town of Montecito. Last December, the Thomas Fire burned through the hills right up to the edge of town. Only 7 homes were lost in the fire, but only a month later the scorched hills outside of town let loose a storm-driven debris flow that enveloped the town, killing 21.

Mudslide Warning in California

The problem is a fundamental change to the soil itself. When a wildfire burns vegetation, it releases organic compounds. The soil, which normally absorbs water, is turned hydrophobic due to the organic compounds. You can pour a bottle of water on this burned soil and it’ll bead right off, as if the dirt were polished marble. The water will pool up and sit there, and it can take more than an hour for it to penetrate fire-scorched soil.

Problem number two: vegetation anchors the soil. When fire burns it away, the soil loosens. Without it, sediment has nothing to hold it in place. 

Now hydrologists and meteorologists are keeping a close eye on communities that butt up against these latest fires, where the conditions are set for catastrophic debris flows when the rain comes. The debris flow can carry boulders and trees along with mud, making it more dangerous than a regular flood or a dry landslide. 

If you haven’t cleared out in time and the flow comes, the recommendation is to shelter in place—moving to the upper story of your house, for instance. Out on the streets is exactly where you don't want to be, as the flow follows those paths.

It’s a brutal consideration for those trying to recover from the Camp and Woolsey fires, but it’s also an extremely important one. A menace begets another menace.

Camp Fire Damage

11/13/2018 (Permalink)

Storm Damage Camp Fire Damage Chris and Nancy Brown embrace while searching through the remains of their home, leveled by the Camp Fire in Paradise, Calif. Noah Berger/AP

Starting last Thursday, The Camp Fire has grown exponentially and many people were forced out of their homes through evacuations. The fire wiped out the city of Paradise, leaving behind total devastation. 

"Last night firefighters continued to hold established containment lines," Cal Fire said in an update Tuesday. The agency said firefighters had "worked aggressively" to protect structures in the fire's path, and that they've been working to build fire lines to establish control. But it added that dry conditions with no rain in sight and "...with steep terrain in some areas will impede firefighting efforts." 

Our team here at SERVPRO of East Sacramento/West Arden Arcade is in shock at the amount of damage that has occurred. We have already gotten several jobs for smoke damage here in Sacramento. Our technicians are prepared to leave as soon as the authorities give the clear to go to Chico and Paradise to help with the damage.

Until then, we have decided to raise money for towards the California Fire Foundation. All donations will be automatically deposited to the fund. If you can spare a couple dollars, everything helps.

Rainstorm Cleanup

10/25/2018 (Permalink)

Storm Damage Rainstorm Cleanup The above photo shows damage to paneling in office ceiling. We were quick to the scene to repair and remove the damaged materials.

Whenever it rains in Sacramento for more than 3 days, we know our phones are going to be ringing off the hooks. Rainstorms are one of the leading causes for home damages in California, and most homes haven't been reroofed since before the drought. There tends to be quite a few unknown roof damages that might've been overlooked during the summer months, allowing for water to seep through and get everywhere.

Roof leaks don't always look like a big hole in your ceiling though. Look for browning and bubbling in your ceiling--these are clear signs that there is water in your roof that needs removal fast. We have a disaster recovery team specifically designed for Storm Response ready to help you out. 

No job is too big for SERVPRO of East Sacramento/West Arden Arcade. Give us a call at 916-285-7257 today.

Disaster Restoration Contractors

9/14/2018 (Permalink)

Storm Damage Disaster Restoration Contractors This is a photo of the Carr Fire that our owner, Harold, took from outside of his hotel that he stayed in while aiding recovery of Carr Fire victims.

Redding recently saw one of the worst fires California ever has had, the Carr Fire. This fire burned from late July to early September, and destroyed over 200,000 acres, and over 1,000 homes. The Shasta and Trinity Counties are currently shaken, but finally safe after the fire has  been extinguished. SERVPRO of East Sacramento/West Arden Arcade is not new to disaster mitigation (last year we aided with recovery of the Tubbs Fire) and quickly drove up north to help with recovery efforts. The devastation was distinct with an intense amount of smoke damage to almost every home in the area. 

We are happy to have been able to help with whatever we could to restore the area as best as we could, and took on many smoke damaged homes to restore

If you would like to help the victims of the Carr Fire from home, please take the time to go to the following links:

  • The Tri Counties Bank has set up a fund to help the victims of the Carr Fire. The bank made an initial deposit of $25,000 in the account, and the bank’s GoFundMe page for the fire fund has raised more than $75,000 since it opened on July 27. You can donate to the fund on GoFundMe, or at any Tri Counties Bank location.
  • GoFundMe created a page with a list of more than 400 verified campaigns raising money for victims of the Carr Fire. The page includes large campaigns like the Tri Counties Bank campaign, as well as campaigns for individual families who have lost their homes. The campaigns listed on this page are all verified by GoFundMe, and more than $1 million has been raised so far through the various accounts.
  • The Shasta Regional Community Foundation is accepting donations to their Community Disaster Relief Fund to help with short- and long-term support for Carr Fire victims. The fund was initially set up in 2014 to help victims of the Boles Fire in Weed, and the funds will be used for immediate relief for victims as well as for rebuilding and recovery efforts, according to the Foundation’s website.
  • Those looking to help can donate and find volunteer opportunities through site has buttons to help you find where you can send supplies to help those displaced by the fire and also to connect you with organizations looking for volunteers.
  • The Haven Humane Society is caring for many animals that have been evacuated or otherwise impacted by the fire. They have been posting on social media asking for pet food and supplies. They're also accepting monetary donations to help them care for the animals. You can donate online here.
  • The American Red Cross is collecting donations to fund their disaster relief programs. Many of those evacuated in the Carr Fire have made their way to Red Cross shelters, and the Red Cross is collecting money to help them prepare for and respond to disasters. You can donate online, or you can text Red Cross to 90999 to make a $10 donation.

If your home or business has been affected a fire, please give us a call at 916-285-7257. We are always here to help. 

Making Customers Happy!

2/6/2018 (Permalink)

Storm Damage Making Customers Happy! Tubbs fire in Northern California

Fire damage clean up is a lot of work. But the reason we do it is because we love helping people. And it always means a lot to us when customers share their experience with us. This happy customer had her beautiful home affected by the Tubbs Fire with ash and smoke throughout her entire home. And it was a beautiful home.

Here is her true testimonial word for word:


You were a complete pleasure to work with after the wine country fires We were the house in Sonoma that had a lot of soot ash and smoke intrusion due to open doors and windows.

Your professionalism and friendly helpful manner made a trying situation much easier. We found you to be uncommonly prompt, efficient, and knowledgeable. We are very appreciative and very impressed.

We would like to write a letter to your company telling them how very pleased we were with our experience - all due to you.

All the best,


If you experience fire or smoke damage please give us a call at 916-285-7257. We are always here to help!

How to Minimize Storm Damage

2/6/2018 (Permalink)

Storm Damage How to Minimize Storm Damage This photo shows how saturated with water this insulation in the attic of a Sacramento home is after a roof leak caused water damage.

When Dealing with Leaks, Take the Following Steps to Minimize Damage:

  • Clean up any puddles – standing water will soak in to wood and lead to permanent damage, warping and eventual rot.
  • Catch drips – yep, the old bucket under the drip. You want to capture any drips you see so that puddles don’t form
  • Find the source of the leak NOW!
  • Fix the leak ASAP

The important thing is to find what’s causing the leak. Most rain induced leaks start in the roof. You do NOT want to be climbing around the slippery wet roof during a rainstorm.

Here’s a quick check-list of what to look at when dealing with a roof leak:

  • Find where the leak is on the ceiling of the room below. That will lead you to a puddle or soaked insulation in the attic.
  • Look for water stains, drip marks, etc. on the rafters above the wet insulation.
  • Trace the water up the rafter. It should point right at the leak in the roof.
  • Check chimneys where they cut through the roof. Mark the area at the highest point where you see the leak start. This is invaluable for whomever has to fix the leak.

If you do narrow it down to a roof leak, you will need to contact a roofer to fix the leak, and SERVPRO of East Sacramento/West Arden Arcade can handle the water damage. 

If you have water damage in your home, give us a call at 916-285-7257 and a technician will come and check it out!

Storm Response in Sacramento

2/5/2018 (Permalink)

SERVPRO ofEast Sacramento/West Arden Arcade specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

We Have a Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit, we have more resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 1,500 Franchises across the country and Disaster Recovery Teams that are strategically located throughout the United States.

Does your home have water or flood damage? Give us a call at 916-285-7257!

Santa Barbara Thomas Fire and What to Do

12/20/2017 (Permalink)

Storm Damage Santa Barbara Thomas Fire and What to Do This is a photo of the Thomas Fire in Santa Barbara.

California has had some of the most destructive fires in its history this autumn. As the Thomas Fire burns, our team here at SERVPRO of East Sacramento/West Arden-Arcade wanted to share some tips by Business Insider on what to do if you were to get caught in a wild fire, and how you can help the communities of Goleta and Santa Barbara.

If you’re asked to evacuate your home:  

Before You Leave, Prepare Your House

  • Remove combustibles, including firewood, yard waste, barbecue grills, and fuel cans, from your yard.
  • Close all windows, vents, and doors to prevent a draft.
  • Shut off natural gas, propane, or fuel oil supplies.
  • Fill any large vessels – pools, hot tubs, garbage cans, or tubs – with water to slow or discourage fire.

What to do if you get caught in a wildfire

  • Don't try to outrun the blaze. Instead, look for a body of water such as a pond or river to crouch in.
  • If there is no water nearby, find a depressed, cleared area with little vegetation, lie low to the ground, and cover your body with wet clothing, a blanket, or soil. Stay low and covered until the fire passes.
  • Protect your lungs by breathing air closest to the ground, through a moist cloth, if possible, to avoid inhaling smoke.

Ways to help victims of the Thomas Fire

Volunteer Opportunities

  • Red Cross is looking for volunteers to support the disaster response. Volunteer work ranges from phone calls, data entry and client registration, to shelter support and supply replenishment. With 7 shelters open, help is greatly appreciated.  
  • Santa Barbara Polo & Racquet Ball Club is offering shelter to horses needing evacuation from the fires. Club Volunteer work includes help feeding, watering, and mucking out the stables of the evacuated horses. Feed and barn supply donations are also appreciated to assist with the effort. Those able to help can contact Shannon McGraw, at (805) 455-2400.

Where to Donate

Emergency Preparedness Kit

12/19/2017 (Permalink)

Storm Damage Emergency Preparedness Kit It's important to be prepared when disaster happens!

Between hurricanes and earthquakes and fires, the amount of natural disasters that have been occurring left and right has been dizzying. While our team here at SERVPRO of East Sacramento/West Arden Arcade offers free services for businesses to create an Emergency Preparedness Profile, we wanted to highlight important basic items you might need if you and your family happened to be caught in a natural disaster. 

You never know when disaster might strike—Don’t let it catch you off guard.

With help from, we were able to compile a list of important things that even can save your life in the event of an emergency. Be sure to remember specific things that your family might need, like medications, epi-pens, and even pet food!

Assembling Your Kit

When you assembler your kit, make sure to store items in airtight plastic bags and keeping everything in plastic bins. This makes them easy to carry, and easily accessible.

A basic emergency supply kit could include the following recommended items:

  • Water - one gallon of water per person per day for at least three days, for drinking and sanitation
  • Food - at least a three-day supply of non-perishable food
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
  • Flashlight
  • First aid kit
  • Extra batteries
  • Whistle to signal for help
  • Dust mask to help filter contaminated air and plastic sheeting and duct tape to shelter-in-place
  • Moist towelettes, garbage bags and plastic ties for personal sanitation
  • Wrench or pliers to turn off utilities
  • Manual can opener for food
  • Local maps
  • Cell phone with chargers and a backup battery

Additional Emergency Supplies

Consider adding the following items to your emergency supply kit based on your individual needs: 

  • Prescription medications
  • Non-prescription medications such as pain relievers, anti-diarrhea medication, antacids or laxatives
  • Glasses and contact lense solution
  • Infant formula, bottles, diapers, wipes, diaper rash cream
  • Pet food and extra water for your pet
  • Cash or traveler's checks
  • Important family documents such as copies of insurance policies, identification and bank account records saved electronically or in a waterproof, portable container
  • Sleeping bag or warm blanket for each person
  • Complete change of clothing appropriate for your climate and sturdy shoes
  • Household chlorine bleach and medicine dropper to disinfect water
  • Fire extinguisher
  • Matches in a waterproof container
  • Feminine supplies and personal hygiene items
  • Mess kits, paper cups, plates, paper towels and plastic utensils
  • Paper and pencil
  • Books, games, puzzles or other activities for children

Maintaining Your Kit

After assembling your kit remember to maintain it so it’s ready when needed:

  • Keep canned food in a cool, dry place
  • Store boxed food in tightly closed plastic or metal containers
  • Replace expired items as needed
  • Re-think your needs every year and update your kit as your family’s needs change.

Kit Storage Locations

Since you do not know where you will be when an emergency occurs, prepare supplies for home, work and vehicles.

If you find yourself the victim of disaster, give us a call at 916-285-7257.

Our team here at SERVPRO of East Sacramento/West Arden-Arcade is committed to serve you and your family to make it as easy as possible to recover after disaster strikes.

Tubbs Fire Recovery

12/6/2017 (Permalink)

Storm Damage Tubbs Fire Recovery This Santa Rosa community was destroyed by the Tubbs Fire on October 8, 2017.

This October the most destructive fire in California's history ravaged Sonoma County. The Tubbs Fire has taken dozens of lives and has destroyed over 36,000 acres of land, almost 3,000 homes, and 400,000 square feet of commercial buildings. Firefighters throughout Northern California drove towards Santa Rosa, to bravely extinguish the fire nonstop until it was 100% contained on Halloween Day.

This Friday marks two months since the Tubbs Fires started, and our team here in East Sacramento and the Arden-Arcade area has had the honor of working alongside other professionals throughout the Sonoma County's clean up and restoration process. It is not only our pleasure, but our moral responsibility, to help communities and families rebuild after this devastation. Although our SERVPRO team is committed to clean up and restoration, we are also doing all we can to make sure that the rebuilding process is smooth and stress-free as possible.

The important thing to remember throughout this devastating time is that although there is still a lot of work to be done, and the Sonoma County will be affected by this for a long time, we are still #SonomaStrong and all our communities will come together to rebuild after this loss.

If you would like to donate to the Red Cross to help the Sonoma Communities, click here. And if you have been affected by the Tubbs Fire or other fire damage, click here.

Roof Leak causes Water Damage in Sacramento Home

1/4/2017 (Permalink)

If you've been outside lately, you will notice that it is that time of year again...The rainy season! And along with rain comes roof leaks.

Roof leaks can cause all sorts of damage to homes. They can be small, or they can cause large floods. 

However they come, if your home suffers water damage from a roof leak, SERVPRO of East Sacramento/West Arden-Arcade can restore it. This particular home in Sacramento in the Pocket Neighborhood had the rain water come through the roof leak enough to collapse the drywall on the ceiling. We arrived to clean up the mess and got the homeowner back to normal!

Many times you don't realize your roof is leaking until something like this happens. Slow leaks can build up over time and become large leaks that become noticeable. It is important to have a professional who can assess the damage and look for signs of secondary damage such as Mold from prolonged leaks over a period of time. 

If you suffer water damage from a roof leak give us a call today, we are ready to help. 916-285-7257.