Archived Why SERVPRO Blog Posts
Call SERVPRO of East Sacramento/West Arden-Arcade for Restoration and Mitigation Services
Every customer's story is different, but the work for SERVPRO of East Sacramento/West Arden-Arcade is the same.
"My toilet overflowed and my house is flooded."
"My car battery burned out my garage and smoke is in my home."
"This leak has been going on for months, and I just noticed mold."
Whatever the reason is...water damage, fire damage, smoke damage, mold remediation, or biohazard, SERVPRO of East Sacramento/West Arden-Arcade is ready to help you. We service all types of restoration and mitigation services.
Before we perform the work, our team communicates with your insurance company to get the work approved.
If you or someone you know is experience the damages listed above, give us a call at 916-285-7257. We will help you from beginning to end with any restoration or mitigation needs you have.
Why Choose SERVPRO of East Sacramento/West Arden-Arcade?
SERVPRO of East Sacramento/West Arden-Arcade provides restoration services for water damage, fire damage, mold remediation, biohazard cleanups, and so much more! Our franchise even provides services both locally and for large scale disasters such as California fires.
These are a few examples of water damage that we have handled in the past: storms, roof leaks, flood, failed plumbing, leaking pipe, broken copper pipe line, broken water heater, toilet overflow, dishwasher overflow, washer and dryer unit overflow. With water damage, if left unattended or too much time has passed, there will be further damages. Organic growth can begin to form around the wet, affected materials like drywall, tile, or carpet.
These are a few examples of fire damage that we have handled in the past: kitchen fires, stovetop fires, and overheating appliances.
These are a few examples of biohazards that we have handled in the past: blood cleanup, suicides, homicides, sewage backups, hoarding scenes, animal waste and remains, chemical spills, or manufacturing labs.
Our professionals are available to assist you in your time of need 24/7. We are quick to respond to a restoration emergency. SERVPRO of East Sacramento/West Arden-Arcade has a team of individuals who are reliable and compassionate for your situation.
Call SERVPRO of East Sacramento/West Arden-Arcade today if you are in need of mitigation and restoration emergency at 916-933-3890.
Choose SERVPRO of East Sacramento/West Arden-Arcade
Reach SERVPRO of East Sacramento/West Arden-Arcade at 916-285-7257.
The most common questions and statements we receive over the phone are:
- Do you handle water damage?
- What do I do next after a fire damage?
- How to get rid of an odor smell in my home?
- I have a sewage backup in my home.
- I have staining on my ceiling from the storm.
In short, yes, SERVPRO of East Sacramento/West Arden-Arcade can handle all your damages. We handle water damage, we provide fire damage restoration services, we assist in removing odors from your home, we handle sewage backups, and we remove affected materials.
If you have experienced any water damage, fire damage, sewage backups, biohazards, hoarding scenes, mold damage, odors or anything in your home, call SERVPRO of East Sacramento/West Arden-Arcade at 916-285-7257. We will help guide you through the process and assess your situation accordingly. We operate 24/7 and we are here to help you from beginning to end.
Why Choose SERVPRO of East Sacramento/West Arden-Arcade?
Every SERVPRO is locally owned and operated!
For SERVPRO of East Sacramento/West Arden-Arcade, we provide various types of residential and commercial restoration services.
We provide for:
- water damage restoration
- fire damage restoration
- mold remediation services
- biohazard cleanups
- commercial services
If you live in Sacramento, East Sacramento, Carmichael, Arden-Arcade, Cal Expo, North Oak Park, Tahoe Park, Elmhurst, Wilhaggin, or near Sacramento State, just know that we provide the services above to these cities in the Sacramento County area.
Give SERVPRO of East Sacramento/West Arden-Arcade a call at 916-285-7257 if you need or services! Even if you are unsure, give us a call. and we can point you in the right direction!
We have a 148 Policy
We handle it all: water damage, fire damage, odor control, cleaning, covid cleaning, mold remediation, biohazards, vandalism, and more!
SERVPRO of East Sacramento/West Arden-Arcade along with other franchises follow a 148 Policy. In the event of an emergency for a water loss, fire loss, mold remediation, or biohazard, we hold ourselves accountable to provide you excellent service.
What is a 148 Policy?
Within one hour, we will contact you to understand the situation and let you know help is on its way.
Within four hours, we will be on-site to begin our initial inspection and proceed with mitigation and restoration services! We respond quickly to damage to reduce further damages to your home. We provide detailed explanations on expectations, the duration of the repair, and anticipated outcomes.
Within eight hours of on-site arrival, there will be a brief scope forwarded to the appropriate contact, such as your insurance adjuster or property owner.
We handle it all: water damage, fire damage, odor control, cleaning, covid cleaning, mold remediation, biohazards, vandalism, and more! Call us today, SERVPRO of East Sacramento/West Arden-Arcade at 916-285-7257 for all your restoration needs.
Certified Mitigation and Restoration Specialists: SERVPRO of East Sacramento/West Arden-Arcade
A crew of knowledgeable and compassionate specialists will help you in your time of need! So call us at 916-285-7257.
Each and every one of our employees are highly trained mitigation and restoration specialists. Through SERVPRO Corporate, our employees are IICRC Certified in the following:
- Water Damage Restoration
- Applied Structural Drying
- Fire and Smoke Restoration
- Odor Control
- Health and Safety
- Applied Microbial Remediation
Our company sets the standards for cleaning and restoration companies, receiving the best practices in water restoration, fire restoration, mold remediation, biohazard and trauma, carpet and upholstery cleaning, and more!
Call SERVPRO of East Sacramento/West Arden-Arcade at 916-285-7257. We want to help you through any damages upon receiving your call.
The Goal of Restorative Drying
Our purpose is to mitigate and restore your home to its original state when responding to water damage and ensure all contents is dry. Call us today!
When SERVPRO of East Sacramento/West Arden Arcade responds to water damage, our one primary goal is to dry wet building materials and contents. We aim to restore the building to its pre loss state before the water intrusion occurrence.
The goals of water restoration drying are:
- Return excessively wet materials to their normal (equilibrium) moisture levels
- Reduce the time that materials are excessively wet
- Determine the most cost-efficient procedures for drying
To achieve our goals, SERVPRO of East Sacramento/West Arden-Arcade controls the airflow, humidity, and temperature to follow through with our restorative drying process.
So, what does restorative drying involve?
Restorative drying involves changing water from a liquid state within materials to a vapor state as it evaporates to the airspace, then using dehumidification or ventilation to remove the moisture from the building.
Not only do we handle water damage restoration, we handle fire damage restoration, mold remediation, and smoke damage in the following areas: Sacramento, East Sacramento, Carmichael, Sacramento State, Arden-Arcade, North Oak Park, Cal Expo, Tahoe Park, Elmhurst, and Wilhaggin. Call us today for an inspection or mitigation services at 916-285-7257.
How Does SERVPRO of East Sacramento/West Arden-Arcade Deodorize Malodors?
Here at SERVPRO of East Sacramento/West Arden-Arcade, we handle all types of restoration, water, fire, smoke, mold, and even odors! So how do we deodorize malodors or control odors throughout your property?
Step 1 Remove the source
Step 2 Clean odor causing residues from surface
Step 3 Simulate conditions that allowed odors to penetrate
Step 4 Seal surfaces
There are different types of deodorizers we use:
- Masking agents
- Pairing agents
- Filtration and absorption agents
- Disinfectants and sanitizers
- Air purification
Should you need us for odor control, call SERVPRO of East Sacramento/West Arden-Arcade at 916-285-7257! We service the following areas for odor control: Sacramento, East Sacramento, Carmichael, Sacramento State, Arden-Arcade, North Oak Park, Cal Expo, Tahoe Park, Elmhurst, and Wilhaggin.
SERVPRO in the News! COVID-19 Cleaning
SERVPRO disinfecting services to slow the spread of COVID-19
SERVPRO is known for helping with restoration for things like floods and fires. It has another service to help businesses minimize their risk for COVID-19. It is usually called in response to disasters, now people are calling to prevent them with its disinfecting services.
Following a positive test for COVID-19, the experts will go in with gloves, respirators and tyvek suits and deep clean the entire building.
"We've got the experience, the technique, the products, everything that we can use to combat this problem," David Miller, owner of SERVPRO of South West Lubbock said.
Water damage and fires are still occurring, so we have to respond to that, just taking safety measures as we go out, asking questions, if there's any issues in the home or business, but things are still happening out there," Miller said.
The C.D.C. and SERVPRO encourage you to clean and disinfect counters, tabletops, doorknobs, light switches, phones, tablets, and fixtures.
We have not stopped responding to fire and water damage!
SERVPRO is being called on by numerous business and community leaders to perform the necessary bio-remediation services to clean, disinfect, and sanit
I hope that you, your family, staff, and friends are all safe through this unprecedented pandemic. I know that the coronavirus and COVID-19 has impacted all of us in some form and has affected the ways that we operate our businesses. We are keeping you and all our first responders in our thoughts and prayers as we continue to watch these events unfold. SERVPRO is being called on by numerous business and community leaders to perform the necessary bio-remediation services to clean, disinfect, and sanitize their properties. All of our cleanup procedures are in accordance with the CDC, EPA and local authorities. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims. To protect our customers and our employees, our technicians are required to wear PPE (Personal Protective Equipment) when entering a customer’s home to provide services. This protocol is relevant for services on ALL types of losses: water, fire, smoke, contents, cleanup, etc. PPE may include the following:
- Respiratory protection / Masks
- Full Tyvek suits as needed
As an additional safety precaution, all equipment used is cleaned and decontaminated after EVERY job to help assure the equipment coming into your customer’s home is contaminant-free. We are here and ready to aid you in your time of need, providing these services so your facility can be cleaned and ready for business to resume. We are in this with you. I’m here for you, so feel free to email, or call us for more information. We are open 24 hours a day. Please continue to stay safe and maintain social distance as we all do our part to combat this and lessen the spread of this horrible virus. You are all in our prayers.
We are Cleaning Experts
This is a photo of the coronavirus.
SERVPRO is Here to Help during this time of need
During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
- Kitchen/Food Areas
- Retail Spaces
- Water Fountains
- Sales Counters
- Carpets and Rugs
- Stair Handrails
- Elevator Cars
- Playground Equipment
- Fitness Equipment
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.
Call Today for a Proactive Cleaning
If your home or business needs deep cleaning services, call the experts today – SERVPRO of East Sacramento/West Arden-Arcade - 916-285-7257
Water Damage Certified Technicians
We believe in the idea of constant training to keep our technicians always prepared for whatever comes their way.
When you have water damage how do you make sure the company you call knows what they are doing? We all know a lot of people who went to the University of YouTube, and that's not who you want when water damage happens to your home or business.
The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.
Our company is IICRC certified and highly trained to handle all water damage scenarios. Here are some of the certifications:
- Water Damage Restoration Technician (WRT)
This three-day course covers the concepts of water damage and its effects in residential and commercial settings. Technicians learn techniques and procedures to deal with water losses, sewer backflows, and contamination such as mold.
- Applied Structural Drying Technician (ASD)
An advanced course for WRT certified technicians. Technicians learn to dry water-damaged structures efficiently and effectively using monitoring devices, extraction systems, and drying equipment. This three-day course includes comprehensive classroom and hands-on training to develop technical and practical drying expertise.
- Applied Microbial Remediation Technician (AMRT)
This four-day course covers mold and sewage remediation techniques and how to perform these procedures in the field while protecting the health and safety of workers and occupants on your property.
More than Just Restoration
This is damage from a car barreling into the master bedroom closet! We were called in to clean up the damage and board up the side.
Life happens. Kids spill drinks, pets have accidents and homes get dirty. SERVPRO of East Sacramento / West Arden-Arcade have the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you and your family.
You know SERVPRO of East Sacramento / West Arden-Arcade as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."
The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see, but will also remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.
We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.
Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO of East Sacramento / West Arden-Arcade’s residential cleaning services to remove unwanted odors.
Our experts are ready to assist in the clean up of sewage and other biohazard materials and provide deep cleaning services for your home. Find out more about our franchise professionals.
Contents Restoration, Sacramento
This is a photo of a room that we eventually had to pack out. All of the contents of this room were removed, taken to the facility, and cleaned.
Water, fire, and mold damage affect not only the structure of your house but also your belongings. Our team here at SERVPRO of East Sacramento / West Arden-Arcade understands that your home is more than a structure; it is your family’s furniture, clothing, keepsakes, and other belongings that transform a house into a home.
SERVPRO of East Sacramento / West Arden-Arcade specializes in restoring contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water and mold damage. We utilize several methods of cleaning your contents, including:
- Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
- Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
- Spray and Wipe -Effective for items that can’t withstand wet cleaning.
- Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
- Abrasive Cleaning - Involves agitation of the surface being cleaned.
- Immersion Cleaning - Contents are dipped into a bath of the cleaning product.
If your home requires extensive restoration or cleaning, SERVPRO of East Sacramento / West Arden-Arcade can conduct an organized, efficient move-out of the affected area. We can use a moveable storage container in front of your home or stored on our facility. A move-out will provide several benefits, including:
- A quicker remodeling process
- Protecting items from potential damage
- Protecting contents from further on-site damage
When the restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.
Document / Photograph Drying
When your valuable documents, including photographs, are damaged by water and mold, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage condition, SERVPRO of East Sacramento / West Arden-Arcade can save a great deal and help minimize additional damage.
Depending on the type of documents and the level of water and mold damage, we have five options for the restoration of documents:
- Air Drying
- Freezer Drying
- Vacuum Freeze Drying
- Vacuum Thermal Drying
Contents Claim Inventory Service
When an emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service, which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.
Our Contents Claim Inventory Service:
- Preloss list and value of contents
- Detailed and accurate report
- Better information to settle claims quicker
- Assistance with burden of proof for claims
- Peace of mind when you need it most
East Sacramento Mold and Water Damage Clean Up
When we place drying equipment, we specifically place them in optimal positions to enhance drying.
SERVPRO of East Sacramento/West Arden-Arcade is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.
We Answer the Phone Ready to Help
Call Today - 916-285-7257
We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East Sacramento/West Arden-Arcade has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.
What to Expect
When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.
Our SERVPRO Representative will ask several questions:
- Your name and contact information
- Your insurance information (if applicable)
- The street address of the water-damaged home or business
- When did the flooding or water damage occur?
- What caused the water damage (if known)?
- Is there electricity available (on-site)?
About SERVPRO of East Sacramento/West Arden-Arcade
SERVPRO of East Sacramento/West Arden-Arcade specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
- SRT - Fire & Smoke Damage Restoration Technician
- HST - Health and safety Technician
- RRRP - Lead-Based Paint Activities and Renovation
- OCT - Odor Control Technician
- WRT - Water Damage Restoration Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- IICRC Certified Firm
- ASD - Applied Structural Drying Technician
Fair Oaks Restoration Company
Our technician, Daisy, supervising a fire cleanup. We are always here to help, with a smile you can see from behind a smoke mask!
None of us ever consider the possibility of a burst pipe, an accidental fire, mold growth or other damage that can affect our homes and buildings. But when this damage occurs, serious issues can be present. As a homeowner or manager of a commercial building, it is important to consider hiring a professional water damage restoration company to prevent the damage from getting worse.
But with so many restoration companies out there and each one claiming to be the best, it can be hard to choose the one that will provide quality service. Here are a few tips to help you choose the right water damage restoration company for the job.
Check for Certification
Remember to always hire certified professionals for restoring your home or commercial building after water damage. Look for a company that is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC).
IICRC promotes high standards, ethics, advance communication and technical proficiency amongst restoration services. Hiring an IICRC certified damage restoration company will ensure that you are dealing with professionals who comply with highest industry standards.
Responsive Service When You Need It Most
Since fires and floods don’t discriminate when, where, who they affect, responsiveness and availability is a critical factor in mitigating damages and providing relief.
Your restoration company should be available when you need them. While we can’t speak for the competition, know that Professional Restoration offers disaster services including water damage, smoke, and fire 24 hours a day, 7 days a week.
A water damage repair company must be operated by people you can trust. When it comes to your home, your belongings, your family treasures and valuables, you need to know you can trust the contractor coming into your home.
Getting major water damage is likely going to be one of the worst days of your life as a homeowner. It’s not something that is fun or easy to deal with, and a company with terrible customer service is just going to make the situation worse. Always choose a company that’s going to go the extra mile, ensure that you’re comfortable with the work, and provide the service with a comforting smile.
If you’ve suffered a fire, SERVPRO's Team of Professionals are faster to any disaster, and can help you get your life back to normal. Give us a call at 916-285-7257.
Sacramento Smoke from Camp Fire
This is an air scrubber we placed in a Sacramento Business to help with the Camp Fire smoke. This helps the elderly, disabled, and children.
While the Camp Fire rages in Butte County, the smoke here is thick and suffocating. Wildfire smoke often produces high concentrations of PM2.5, very fine particulate matter that can harm the heart and lungs. Local air districts track the amount of PM2.5 in the region to create an Air Quality Index. An Air Quality index over 150 is considered unhealthy – a “code red” day. An Air Quality Index over 200 is considered very unhealthy.
According to Sacramento's Spare the Air website, the current conditions of fine particulate matter in the air are hazardous. The entire population is more likely to experience serious health effects and should avoid all outdoor physical activity, remain indoors and keep activity levels low.
In order to stay safe from this air quality, public officials have recommended the following:
- STAY INDOORS!
- Wear a N95 Respirator Mask. The city of Sacramento is offering its residents free respirator masks at fire stations to deal with smoke and worsening air quality caused by the Camp Fire.
- Get an air scrubber for air filtration at your business. An air scrubber is a portable filtration system that removes particles, gasses, and/or chemicals from the air within a given area. SERVPRO of East Sacramento/West Arden-Arcade is currently renting out air scrubbers for businesses and homes in the Sacramento Area.
- Cut back on driving. When ozone pollution is high, cut back on your driving and cancel one car trip to help lower pollution.
- Bring your lunch to work. This easy action reduces two trips, one to get to the restaurant and one to return to work.
- Postpone errands until the Spare The Air alert is over. This action will reduce one or more round-trips and keep those car emissions out of our air when pollution is already high.
- Link your errands into one big trip. This reduces pollution by minimizing cold starts. A cold engine that's been sitting for an hour or more pollutes up to five times more than a warm engine. You'll reduce pollution, save fuel and save time.
- Take public transit for one or more trips. Plan now and check out transit schedules in your area so when it's a Spare The Air day you're prepared to use public transit.
- Work from home. Working from home reduces two trips, one to get to work and one to return home. Plan now and get employer permission in advance.
- Share a ride with a friend to social and recreational activities. Instead of meeting a friend at an event, pick them up and cut down on car trips.
- Carpool to work. Share a ride to work on a Spare The Air day. Click here to find a carpool partner! And remember, carpooling just one day a week will improve our air quality all summer long.
Read this five times fast!
Cleaning can contribute to a calm consciousness and create capacity for creative contemplation.
SERVPRO serves the Sacramento sector specifically to salvage structures suffering from spoilage. We are staunch supporters of safe and sensitive restoration that serves you. SERVPRO utilizes science to successfully sanitize structures swiftly and precisely. Citing our services, we secured state-of-the-art steps that save structures from soot, smells, and spores.
Our specialists select from the procedures of scouring, scrubbing, soaking and shampooing, as well as utilizing gizmos such as moisture signalers, submersible siphons, soaps, sanitizers, and air scrubbers to clean soggy and soiled structures. SERVPRO can scope a situation regardless of size with speed and skillfulness.
SERVPRO is staunchly supportive of salvaging your structure speedily. We sympathize with the suggestion that spontaneous spoilage is stressful and this shapes our significantly superior service. We swear by the spirit of sweat, safety, and sincerity to bring the sparkle back to the structure.
This Thursday, try to toil with Tongue Twister Day!
Touch the tip of the tongue to your teeth and think of the tricks of terminology to terrorize your teammates through the technique of talking!
Call SERVPRO of East Sacramento/West Arden Arcade at 916-285-7257 for a consultation today.