We have a 148 Policy
SERVPRO of East Sacramento/West Arden-Arcade along with other franchises follow a 148 Policy. In the event of an emergency for a water loss, fire loss, mold remediation, or biohazard, we hold ourselves accountable to provide you excellent service.
What is a 148 Policy?
Within one hour, we will contact you to understand the situation and let you know help is on its way.
Within four hours, we will be on-site to begin our initial inspection and proceed with mitigation and restoration services! We respond quickly to damage to reduce further damages to your home. We provide detailed explanations on expectations, the duration of the repair, and anticipated outcomes.
Within eight hours of on-site arrival, there will be a brief scope forwarded to the appropriate contact, such as your insurance adjuster or property owner.
We handle it all: water damage, fire damage, odor control, cleaning, covid cleaning, mold remediation, biohazards, vandalism, and more! Call us today, SERVPRO of East Sacramento/West Arden-Arcade at 916-285-7257 for all your restoration needs.