Steps for Fire Restoration

1/27/2022 (Permalink)

Step 1: Emergency Contact

The fire restoration process begins when SERVPRO of East Sacramento / West Arden Arcade receives the call or the SERVPRO Corporate office receives the call and dispatches the information to our franchise. Both SERVPRO of East Sacramento / West Arden Arcade and SERVPRO Corporate office are staffed 24 hours a day to answer any call you may have regarding fire damage. During the initial call, the representative will ask a series of questions regarding the fire damage event that will help us better understand the situation and provide the necessary services.

Step 2: Inspection and Assessment

Our technicians will be dispatched to carefully inspect and assess the affected areas as well as any adjoining rooms that may be affected from the fire, smoke, and soot damage. Assessment is important because it helps our team develop a plan of action. We also work alongside insurance companies and fire marshals to determine the extent of damages.

Step 3: Board Up and Roof Tarp Up

There are cases where fire damage can compromise the windows, walls, and roofs. In order to maintain security of your property and prevent break-ins, our franchise will coordinate board ups; however, a roofing company will need to provide a roof tarp up.

Step 4: Water Removal and Drying (if needed)

Water is used to put out fires by the fire department. If water damage is present, our team of technicians will perform water extraction to remove the water and equipment to assist in the drying process.

Step 5: Removal of Smoke and Soot

SERVPRO of East Sacramento / West Arden Arcade will use the appropriate cleaning technicians to remove smoke and soot damage from all surfaces like ceilings and walls

Step 6: Cleaning Content

Our team of technicians intend to minimize damage to unaffected or restorable goods. We will inventory the salvageable content and it will be returned upon job completion. For the unsalvageable content, our technicians will receive your approval to dispose of contents. 

Step 7: Repairs and Construction

After fire and smoke restoration, construction work will get your property back to its preloss state. Repairs can be minor or complete rebuild of the affected areas of your home. 

Give SERVPRO of East Sacramento / West Arden Arcade a call at 916-285-7257 to get assistance for fire damage, smoke damage, or soot damage.