Recent Posts

Car Crashes through Sacramento Home

1/18/2018 (Permalink)

When a car drove through one of our customer's homes, they were in for a shock. Their master bedroom closet was hit the most hard, causing clothes and debris covered the inside of their master bathroom. 

Our customer called their insurance provider, and we were there bright and early to assess the damages for them. Within a few days, the SERVPRO of East Sacramento/West Arden Arcade team had completed the clean up.

Our happy customer gave us this review:

"Huge Thank You to Harold Bellamy and his SERVPRO team from East Sacramento. SERVPRO helped me at the most challenging and stressful time. A couple of weeks ago a car ran thru my backyard fence and crashed into my master bedroom. You can just imagine the destruction, havoc etc...

"AAA insurance called Harold, the owner of SERVPRO of East Sacramento, to call me the next day to come to my house. He assessed the mess and all the damage then explained the process of what they do in detail.

"The SERVPRO crew came the next day for the 'massive clean up' project. The crew was easy to work with, and motivated to get things done correctly. It was a great experience from top to bottom. Under stressful circumstances, the crew was professional, courteous, caring, and hardworking.

"I would recommend Harold and his crew to anyone who needs their services.  Awesome customer service and follow up. They're a great company that does good work and will make it right if there's an issue.

"Thank you so much to the entire SERVPRO team! Happy Customer!!!"

Here at SERVPRO of East Sacramento/West Arden Arcade, we strive to make difficult situations easier. "Like it never even happened." 

If you need help with a clean up job, give us a call at 916-285-7257. We are always here to help. 

Fire Damage in Arden-Arcade Area

1/15/2018 (Permalink)

Fire Damage Fire Damage in Arden-Arcade Area This fire was caused by a lamp on the night stand.

This home was heavily affected by a fire that started from a lamp in one of the bedrooms. This photo shows the room that the fire started. The entire house smelled like smoke, and there was a lot of soot in the house. 

SERVPRO of East Sacramento/West Arden Arcade was called in to clean up the aftermath! Our skilled technicians worked extra hard cleaning all of the surfaces and objects to make sure that this home would be back to normal soon. 

What to do when you have fire and smoke damage:

  • Limit movement in home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork
  • Place dry, colorfast towels or old linens on rugs, upholstery, and carpet traffic areas.
  • Change HVAC filter, but leave system off until a professional can check the system. 

What to NOT do when you have fire and smoke damage:

  • Attempt to wash any walls or painted surfaces.
  • Attempt to shampoo carpet or upholstered furniture.
  • Attempt to clean any electrical appliances that may have been close to ire, heat, or water.
  • Consume any food or beverages that may have been stored closed to fire, heat, or water. 
  • Turn on ceiling fixtures.
  • Send garments to the dry cleaner. Improper cleaning will set in the smoke odor. 

If you have fire or smoke damage, SERVPRO of East Sacramento and West Arden/Arcade is here to help. Please give us a call, 24/7, at 916-285-7257.

Air Quality in Sacramento Commercial Builidings

12/27/2017 (Permalink)

Commercial Air Quality in Sacramento Commercial Builidings Poor air quality can cause health effects if left untreated for too long!

Have you ever heard of “sick building syndrome”? It’s a phenomenon in the workplace that that The National Institute of Health describes as a situation in which the occupants of a building experience acute health or comfort related effects that seem to be linked directly to the time spent in the building. Sick Building Syndrome is often attributed to poor indoor air quality, which is how inside air can affect a person's health, comfort, and ability to work.  

Some Factors that Can Affect Air Quality

  • Poor ventilation
  • Temperature control problems
  • Too high or too low humidity
  • Recent remodeling
  • Contaminants
    • Dust from renovation
    • Mold
    • Cleaning supplies/pesticides
    • Airborne chemicals

3 Lines of Defense Against Potential Exposure to Identified Hazards

  1. Eliminating the source: This would include removal, substitution, and enclosure of pollutant sources. This is considered the most effective method when applied in a practical manner. Listed below are a few ways you can eliminate the source of your poor air quality:
    • HVAC Cleaning
    • General dilution ventilation
    • Mold Remediation
    • Local exhaust
  2. Administrative Controls:
    • Limiting exposure to pollutant, by means of scheduling
    • Training employees about the sources and effects of pollutants under their control
    • Housekeeping
  3. Personal Protective Equipment (PPE):
    • If elimination/engineering and administrative controls prove to be infeasible or insufficient, PPE should then be used to control exposure to indoor pollutants by use of respirators, gloves, protective clothing, eyewear, and footwear where necessary.

How SERVPRO Can Help

Our team here at SERVPRO of East Sacramento/West Arden-Arcade are committed to safety before anything else. Let us cure your business of “Sick Building Syndrome,” so you can have a healthy, safe workplace for your employees. We offer HVAC cleaning and mold remediation to get your building in shape again!

If this sounds familiar, give us a call at 916-285-7257! We'd be happy to help!

Santa Barbara Thomas Fire and What to Do

12/20/2017 (Permalink)

Storm Damage Santa Barbara Thomas Fire and What to Do This is a photo of the Thomas Fire in Santa Barbara.

California has had some of the most destructive fires in its history this autumn. As the Thomas Fire burns, our team here at SERVPRO of East Sacramento/West Arden-Arcade wanted to share some tips by Business Insider on what to do if you were to get caught in a wild fire, and how you can help the communities of Goleta and Santa Barbara.

If you’re asked to evacuate your home:  

Before You Leave, Prepare Your House

  • Remove combustibles, including firewood, yard waste, barbecue grills, and fuel cans, from your yard.
  • Close all windows, vents, and doors to prevent a draft.
  • Shut off natural gas, propane, or fuel oil supplies.
  • Fill any large vessels – pools, hot tubs, garbage cans, or tubs – with water to slow or discourage fire.

What to do if you get caught in a wildfire

  • Don't try to outrun the blaze. Instead, look for a body of water such as a pond or river to crouch in.
  • If there is no water nearby, find a depressed, cleared area with little vegetation, lie low to the ground, and cover your body with wet clothing, a blanket, or soil. Stay low and covered until the fire passes.
  • Protect your lungs by breathing air closest to the ground, through a moist cloth, if possible, to avoid inhaling smoke.

Ways to help victims of the Thomas Fire

Volunteer Opportunities

  • Red Cross is looking for volunteers to support the disaster response. Volunteer work ranges from phone calls, data entry and client registration, to shelter support and supply replenishment. With 7 shelters open, help is greatly appreciated.  
  • Santa Barbara Polo & Racquet Ball Club is offering shelter to horses needing evacuation from the fires. Club Volunteer work includes help feeding, watering, and mucking out the stables of the evacuated horses. Feed and barn supply donations are also appreciated to assist with the effort. Those able to help can contact Shannon McGraw, at (805) 455-2400.

Where to Donate

Emergency Ready Preparedness in Sacramento

12/19/2017 (Permalink)

Commercial Emergency Ready Preparedness in Sacramento Our app is a no-cost readiness plan that places your ready plan data on your mobile device for quick access during an emergency.

50% of businesses that experience a disaster, such as a fire or a flood, never reopen! An overwhelming majority of businesses that do survive, have a preparedness plan in place.

Are you ready for whatever happens?

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire, or an area flood.  The best time to plan for such events is not when the event happens, but well before it happens.

The SERVPROEmergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company.

The Emergency Ready Profile (ERP) is available on paper and on our app. When you have the app, SERVPRO Ready Plan, downloaded, you can access your ready plan data on your phone easily during an emergency.  

Click here to download the free app!

By working with SERVPRO of East Sacramento/West Arden-Arcade to develop your personalized Emergency READY Profile your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

Call SERVPRO of East Sacramento/West Arden Arcade at 916-285-7257 today for a No Cost Assessment of your facility!

Emergency Preparedness Kit

12/19/2017 (Permalink)

Storm Damage Emergency Preparedness Kit It's important to be prepared when disaster happens!

Between hurricanes and earthquakes and fires, the amount of natural disasters that have been occurring left and right has been dizzying. While our team here at SERVPRO of East Sacramento/West Arden Arcade offers free services for businesses to create an Emergency Preparedness Profile, we wanted to highlight important basic items you might need if you and your family happened to be caught in a natural disaster. 

You never know when disaster might strike—Don’t let it catch you off guard.

With help from Ready.gov, we were able to compile a list of important things that even can save your life in the event of an emergency. Be sure to remember specific things that your family might need, like medications, epi-pens, and even pet food!

Assembling Your Kit

When you assembler your kit, make sure to store items in airtight plastic bags and keeping everything in plastic bins. This makes them easy to carry, and easily accessible.

A basic emergency supply kit could include the following recommended items:

  • Water - one gallon of water per person per day for at least three days, for drinking and sanitation
  • Food - at least a three-day supply of non-perishable food
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
  • Flashlight
  • First aid kit
  • Extra batteries
  • Whistle to signal for help
  • Dust mask to help filter contaminated air and plastic sheeting and duct tape to shelter-in-place
  • Moist towelettes, garbage bags and plastic ties for personal sanitation
  • Wrench or pliers to turn off utilities
  • Manual can opener for food
  • Local maps
  • Cell phone with chargers and a backup battery

Additional Emergency Supplies

Consider adding the following items to your emergency supply kit based on your individual needs: 

  • Prescription medications
  • Non-prescription medications such as pain relievers, anti-diarrhea medication, antacids or laxatives
  • Glasses and contact lense solution
  • Infant formula, bottles, diapers, wipes, diaper rash cream
  • Pet food and extra water for your pet
  • Cash or traveler's checks
  • Important family documents such as copies of insurance policies, identification and bank account records saved electronically or in a waterproof, portable container
  • Sleeping bag or warm blanket for each person
  • Complete change of clothing appropriate for your climate and sturdy shoes
  • Household chlorine bleach and medicine dropper to disinfect water
  • Fire extinguisher
  • Matches in a waterproof container
  • Feminine supplies and personal hygiene items
  • Mess kits, paper cups, plates, paper towels and plastic utensils
  • Paper and pencil
  • Books, games, puzzles or other activities for children

Maintaining Your Kit

After assembling your kit remember to maintain it so it’s ready when needed:

  • Keep canned food in a cool, dry place
  • Store boxed food in tightly closed plastic or metal containers
  • Replace expired items as needed
  • Re-think your needs every year and update your kit as your family’s needs change.

Kit Storage Locations

Since you do not know where you will be when an emergency occurs, prepare supplies for home, work and vehicles.

If you find yourself the victim of disaster, give us a call at 916-285-7257.

Our team here at SERVPRO of East Sacramento/West Arden-Arcade is committed to serve you and your family to make it as easy as possible to recover after disaster strikes.

Tubbs Fire Recovery

12/6/2017 (Permalink)

Storm Damage Tubbs Fire Recovery This Santa Rosa community was destroyed by the Tubbs Fire on October 8, 2017.

This October the most destructive fire in California's history ravaged Sonoma County. The Tubbs Fire has taken dozens of lives and has destroyed over 36,000 acres of land, almost 3,000 homes, and 400,000 square feet of commercial buildings. Firefighters throughout Northern California drove towards Santa Rosa, to bravely extinguish the fire nonstop until it was 100% contained on Halloween Day.

This Friday marks two months since the Tubbs Fires started, and our team here in East Sacramento and the Arden-Arcade area has had the honor of working alongside other professionals throughout the Sonoma County's clean up and restoration process. It is not only our pleasure, but our moral responsibility, to help communities and families rebuild after this devastation. Although our SERVPRO team is committed to clean up and restoration, we are also doing all we can to make sure that the rebuilding process is smooth and stress-free as possible.

The important thing to remember throughout this devastating time is that although there is still a lot of work to be done, and the Sonoma County will be affected by this for a long time, we are still #SonomaStrong and all our communities will come together to rebuild after this loss.

If you would like to donate to the Red Cross to help the Sonoma Communities, click here. And if you have been affected by the Tubbs Fire or other fire damage, click here.

Holiday Kitchen Safety Tips

12/6/2017 (Permalink)

Fire Damage Holiday Kitchen Safety Tips This is what your dinner table can look like if you make sure to follow important safety procedures when cooking!

If you're anything like us here at SERVPRO, the holidays can't come soon enough! With all this excitement, from gift giving to string lights and Christmas trees, it's important to remember to stay safe as you cook that holiday meal. With cooking being the number one cause of house fires, the American Red Cross provides a few tips on how to keep your home safe, so you can enjoy this wonderful time of year!

Ways to Stay Safe When You Cook Your Holiday Meal

  1. When frying your holiday latkes, grilling, or broiling any food, don't leave it unattended! Make sure to stay in the kitchen or turn off the stove if you need to leave the room.
  2. Use a timer to remind yourself of when to turn off the stove or oven. Sometimes it's too easy to get caught up in a big play while watching that Christmas Day football game and reminders are helpful!
  3. Make sure to wear your hair up and don't wear loose sleeves or anything that can dangle when you're cooking. An ER visit is not the way to spend the holidays, for sure!
  4. If you're simmering, baking, roasting, or broiling food, make sure to check it regularly. The only thing worse than burnt food is a house fire.
  5. Clean cooking surfaces on a regular basis to prevent grease build up (and prevent your mother in law from nagging you about it).
  6. Always, always check the kitchen before going to bed or leaving the house to make sure all your cooking appliances are turned off.
  7. Keep kids and pets away from the cooking area! Its safer for them and less stressful for you!
  8. Keep anything that can catch on fire (whether it be pot holders, oven mitts, wooden utensils, etc.) far away from any cooking appliances.
  9. Install smoke alarms near your kitchen, on each level of your home, near sleeping areas, and in bedrooms. Make sure to test the smoke alarms each month and replace your batteries in the alarms every 6 months.
  10. Consider installing a fire extinguisher in your house, and contact the local fire department for training on the proper uses of fire extinguishers.

Even if you follow all these tips, disasters are never planned. If you experience a disaster, give our professionals a call at 916-285-7257 and we will be more than happy to help. 

Our Water/Fire/Mold Damage services now come with financing options

7/13/2017 (Permalink)

SERVPRO of East Sacramento / West Arden-Arcade now offers financing options.

We are a local business who truly cares about our customers and we know that sometimes when a customer calls us, it can be because of a sudden and unexpected event that has damaged their property. Everyone's circumstances are different. In some cases the damage can be a financial burden. That is why we partnered with GreenSky® to help customers put their property and lives back in order by providing affordable payment options for expenses not covered by insurance. When you face high deductibles, non-covered repairs, or other unexpected costs, ask us about our GreenSky® Loan Program options. The paperless technology makes the application, decision, and offer process fast and easy.

Call us at 916-285-7257 and we will gladly answer any questions you have. 

The process really is painless, and approval decisions are usually returned in seconds!

SERVPRO 2017 Convention

7/13/2017 (Permalink)

SERVPRO held its 2017 Annual Convention in Seattle at the Washington State Convention Center. Our staff was on hand to celebrate SERVPRO's 50th year of providing world class service to home and business owners who face sudden and unexpected disasters.

More than 2,500 owners, key staff, and corporate representatives attended the annual event. Seattle was a most gracious host and an amazing city to visit!  

Convention was beyond expectations. Its a time when ALL of SERVPRO comes together to meet and greet old friendships, and is an opportunity to share the latest technology and insights. 

We had too many great guests to name but among them were State Farm Insurance representatives on hand to discuss the ongoing SERVPRO preferred provider relationship program, and also Farmer's insurance representatives were on hand to discuss the new SERVPRO program for its Farmers customers.

Can't wait until next year, wonder where it's gonna be..........