Recent Posts

Our Water/Fire/Mold Damage services now come with financing options

7/13/2017 (Permalink)

SERVPRO of East Sacramento / West Arden-Arcade now offers financing options.

We are a local business who truly cares about our customers and we know that sometimes when a customer calls us, it can be because of a sudden and unexpected event that has damaged their property. Everyone's circumstances are different. In some cases the damage can be a financial burden. That is why we partnered with GreenSky® to help customers put their property and lives back in order by providing affordable payment options for expenses not covered by insurance. When you face high deductibles, non-covered repairs, or other unexpected costs, ask us about our GreenSky® Loan Program options. The paperless technology makes the application, decision, and offer process fast and easy.

Call us at 916-285-7257 and we will gladly answer any questions you have. 

The process really is painless, and approval decisions are usually returned in seconds!

SERVPRO 2017 Convention

7/13/2017 (Permalink)

SERVPRO held its 2017 Annual Convention in Seattle at the Washington State Convention Center. Our staff was on hand to celebrate SERVPRO's 50th year of providing world class service to home and business owners who face sudden and unexpected disasters.

More than 2,500 owners, key staff, and corporate representatives attended the annual event. Seattle was a most gracious host and an amazing city to visit!  

Convention was beyond expectations. Its a time when ALL of SERVPRO comes together to meet and greet old friendships, and is an opportunity to share the latest technology and insights. 

We had too many great guests to name but among them were State Farm Insurance representatives on hand to discuss the ongoing SERVPRO preferred provider relationship program, and also Farmer's insurance representatives were on hand to discuss the new SERVPRO program for its Farmers customers.

Can't wait until next year, wonder where it's gonna be..........

Factors that can cause disease from mold

7/13/2017 (Permalink)

Mold Remediation Factors that can cause disease from mold This is from an actual mold job in Sacramento from a leak that wasn't discovered until probably a couple weeks later.

Today we wanted to highlight some information you can read directly from the CDC website in regards to Mold and disease from mold exposure. Remember if you suspect you see mold or have musty smells from recent water damage, give us a call for an inspection. We are always here to help. 

Factors That Cause Disease from Mold

Numerous species of mold cause infection through respiratory exposure. In general, persons who are immunosuppressed are at increased risk for infection from mold (11). Immunosuppression can result from immunosuppressive medication, from medical conditions and diseases that cause immunosuppression, or from therapy for cancer that causes transient immunosuppression. Although certain species of mold cause infection (5,8,11), many mold species do not cause infection. Infections from mold might be localized to a specific organ or disseminated throughout the body.

Many of the major noninfectious health effects of mold exposure have an immunologic (i.e., allergic) basis (6). Exposure to mold can sensitize persons, who then might experience symptoms when re-exposed to the same mold species. For sensitized persons, hay fever symptoms and asthma exacerbations are prominent manifestations of mold allergy (6). Although different mold species might have different propensities to cause allergy, available data do not permit a relative ranking of species by risk for creating or exacerbating allergy. In addition, exposure to beta glucans might have an inflammatory effect in the respiratory system (12).

Prolonged exposure to high levels of mold (and some bacterial species) can produce an immune-mediated disease known as hypersensitivity pneumonitis (13). Clinically, hypersensitivity pneumonitis is known by the variety of exposures that can cause this disorder (e.g., farmer's lung, woodworker's lung, and malt worker's lung).

Ingesting toxins that molds produce can cause disease. Longterm ingestion of aflatoxins (produced by Aspergillus species) has been associated with hepatocellular cancer (14). In addition, ingestion of high doses of aflatoxin in contaminated food causes aflatoxicosis and can result in hepatic failure (11). Whether concentrations of airborne mold toxins are high enough to cause human disease through inhalation is unknown, and no health effects from airborne exposure to mold-related toxins are proven.

Water Damage to Laminate Flooring

7/13/2017 (Permalink)

Water Damage Water Damage to Laminate Flooring This water loss in Elk Grove shows the damage and mold that was growing under laminate flooring from a water loss. On the surface it looked great....

Floating floors, usually referred to as Laminate Flooring are great looking, low cost flooring solutions. However, it is very important if you have a water loss that you have a professional inspect these floors for moisture with professional equipment. Floating floors have a foam or plastic under-layment. When water hits these floors they almost always will get under the floor boards, and get trapped in-between the flooring and the under-layment. There it can sit for a long time and twiddle its thumbs. To the normal eye it will appear as if the floor is completely normal and dry, but only professional moisture meters can truly tell you if there is hidden moisture that needs to be taken care of. If the issue is not addressed, Mold can literally begin to grow right under your feet. 

Choose the Best Fire Damage Restoration in Sacramento

7/13/2017 (Permalink)

If your home or business has recently experienced a fire disaster, you might be scrambling to figure out what to do next. You might even have people soliciting right at your front door before the fire is even put out, telling you they are the company you must use. Be wary of this. Review our steps below to help guide you. SERVPRO of East Sacramento / Arden-Arcade is proud to be the local's choice for emergency cleaning services, including fire damage, mold remediation, and water damage restoration.

The professionals at SERVPRO offer expert fire restoration:

First Steps After The Fire: 

The immediate moments following a disaster can be the most stressful. Do not feel pressured by solicitors. You have complete control over who you choose to help you through this disaster. Do some research online or find out who your insurance company has preferred relationships with. This will make life much easier on you in the long run. Remember most fires get put out with Water. You also need a Water Damage Professional! SERVPRO of East Sacramento / West Arden-Arcade is an expert at Fire & Water restoration. We will will arrive at your home or business on the same day of the event, regardless of the size of the fire. NO job is too big, and NO job is too small. 

Look for Expert Knowledge: 

Each member of the team is well-versed in all aspects of residential and commercial fire restoration. Whether it's upholstery damage, odor control, or smoke/soot issues, they will quickly restore your property back to normal. Be wary of contractors telling you to tear your whole house apart that you spent years crafting and falling in love with. It makes life harder on you and drives up your claim costs. We are experts at restoring property and contents that appear to be doomed. We are always looking to restore before we replace. What good is a RESTORation company that can't RESTORE anything?

Restoration Method:

SERVPRO of East Sacramento / West Arden-Arcade is a locally-owned company with national resources. Their policy is to perform fire restoration first, before replacing every damaged item which can quickly rack up costs.

Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product

Personalized Service:

Every fire damage is different, and every customer will have different needs. That's how we prepare. Even if this means additional clean-up, managing insurance paperwork, walking your adjuster through the property, or even helping finding you a place to stay, SERVPRO will be there to help.

Fire Damage Restoration is about truly caring about the customer and the communities they live in. SERVPRO of East Sacramento / West Arden-Arcade is that company. Visit them online to find out more about their fire restoration and other emergency cleaning services, or give them a call at (916) 285-7257 to schedule an appointment at your convenience.

Water Damage Certified Technicians

6/22/2017 (Permalink)

Water Damage Water Damage Certified Technicians Water Damage Training & Certification

When you have water damage how do you make sure the company you call knows what they are doing? We all know a lot of people who went to the University of You Tube, and that's not who you want when water damage happens to your home or business.  

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Highly Trained Restoration Specialist

Our company is IICRC certified and highly trained to handle all water damage scenarios. Here are some of the certifications:

  • Water Damage Restoration Technician (WRT)

This three-day course covers the concepts of water damage and its effects in residential and commercial settings. Technicians learn techniques and procedures to deal with water losses, sewer backflows, and contamination such as mold.

  • Applied Structural Drying Technician (ASD)

An advanced course for WRT certified technicians. Technicians learn to dry water-damaged structures efficiently and effectively using monitoring devices, extraction systems, and drying equipment. This three-day course includes comprehensive classroom and hands-on training to develop technical and practical drying expertise.

  • Applied Microbial Remediation Technician (AMRT)

This four-day course covers mold and sewage remediation techniques and how to perform these procedures in the field while protecting the health and safety of workers and occupants on your property.

Sacramento Smoke and Soot Cleanup

1/4/2017 (Permalink)

Fire Damage Sacramento Smoke and Soot Cleanup Smoke and Soot Damage Can Cause a Pervasive Odor in Your Sacramento Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of East Sacramento/West Arden-Arcade will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 916-285-7257

Roof Leak causes Water Damage in Sacramento Home

1/4/2017 (Permalink)

If you've been outside lately, you will notice that it is that time of year again...The rainy season! And along with rain comes roof leaks.

Roof leaks can cause all sorts of damage to homes. They can be small, or they can cause large floods. 

However they come, if your home suffers water damage from a roof leak, SERVPRO of East Sacramento/West Arden-Arcade can restore it. This particular home in Sacramento in the Pocket Neighborhood had the rain water come through the roof leak enough to collapse the drywall on the ceiling. We arrived to clean up the mess and got the homeowner back to normal!

Many times you don't realize your roof is leaking until something like this happens. Slow leaks can build up over time and become large leaks that become noticeable. It is important to have a professional who can assess the damage and look for signs of secondary damage such as Mold from prolonged leaks over a period of time. 

If you suffer water damage from a roof leak give us a call today, we are ready to help. 916-285-7257. 

Does Your Sacramento Home Have A Mold Problem?

10/5/2016 (Permalink)

Mold Remediation Does Your Sacramento Home Have A Mold Problem? In Sacramento, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.


If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 916-285-7257

Sacramento 24 Hour Emergency Water Damage Service

10/5/2016 (Permalink)

Water Damage Sacramento 24 Hour Emergency Water Damage Service ERVPRO of East Sacramento/West Arden-Arcade provides 24 hour fire and water damage restoration service in Sacramento

SERVPRO of East Sacramento/West Arden-Arcade is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 916-285-7257

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East Sacramento/West Arden-Arcade has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of East Sacramento/West Arden-Arcade

SERVPRO of East Sacramento/West Arden-Arcade specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


  • SRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • OCT - Odor Control Technician
  • WRT - Water Damage Restoration Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • IICRC Certified Firm
  • ASD - Applied Structural Drying Technician